Connected Drive not working

Psi5 · 10-28-2021, 08:21 AM

My Connected Drive has not been working the past few days. I get a "No Connection" error even though my car is still under the original warranty/service. I called BMW Assist and they said they are aware of the problem, that it was affecting a lot of owners, and they working on it, although it might take 5-10 days to resolve.

Anyone else having the same problem? Anyone get a different response or have a workaround?

im_an_alien · 10-28-2021, 08:27 AM

Give it a few days, happens from time to time

toxik · 10-28-2021, 08:50 AM

mine was doing same this week, i drove 30 mins away from my house and it updated and started working. not sure if it was a coincidence or not but its working fine now.

Trossuk · 10-28-2021, 10:26 AM

Having the same problem here in good old Blighty..no weather or rain radar maps…

Psi5 · 10-28-2021, 10:57 AM

Thanks. I guess it is kind of "good" that it is a systemic issue rather than a car issue. Will update the thread when/how it is resolved.

10-28-2021, 08:21 AM	#1
Psi5 Second Lieutenant 163 Rep 259 Posts Drives: 2020 BMW F32 440i Join Date: Aug 2019 Location: Northern Virginia iTrader: (0)	Connected Drive not working My Connected Drive has not been working the past few days. I get a "No Connection" error even though my car is still under the original warranty/service. I called BMW Assist and they said they are aware of the problem, that it was affecting a lot of owners, and they working on it, although it might take 5-10 days to resolve. Anyone else having the same problem? Anyone get a different response or have a workaround? __________________ Garage: 2020 F32 440i 6MT 2018 Mazda 3 6MT 2013 Mazda 3 6MT 2008 Honda Oddyssey
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10-28-2021, 08:27 AM	#2
im_an_alien Lieutenant Colonel 1127 Rep 1,508 Posts Drives: 2016 340i Join Date: Jul 2019 Location: Florida/NH iTrader: (0)	Give it a few days, happens from time to time
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10-28-2021, 08:50 AM	#3
toxik Lieutenant Colonel 2437 Rep 1,813 Posts Drives: 2017 340i xDrive 6MT Join Date: Jun 2011 Location: New York iTrader: (7)	mine was doing same this week, i drove 30 mins away from my house and it updated and started working. not sure if it was a coincidence or not but its working fine now.
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10-28-2021, 10:26 AM	#4
Trossuk Enlisted Member 17 Rep 39 Posts Drives: Bmw 430i Join Date: Apr 2019 Location: Derbyshire UK iTrader: (1)	Connected drive Having the same problem here in good old Blighty..no weather or rain radar maps…
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10-28-2021, 10:57 AM	#5
Psi5 Second Lieutenant 163 Rep 259 Posts Drives: 2020 BMW F32 440i Join Date: Aug 2019 Location: Northern Virginia iTrader: (0)	Thanks. I guess it is kind of "good" that it is a systemic issue rather than a car issue. Will update the thread when/how it is resolved. __________________ Garage: 2020 F32 440i 6MT 2018 Mazda 3 6MT 2013 Mazda 3 6MT 2008 Honda Oddyssey
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