06-03-2018, 02:53 AM | #89 | |
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As the answer to all the above is an unequivocal 'No', then it's only right that the consumer should expect their brand new product to be delivered as advertised, agreed and expected.
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06-03-2018, 04:32 AM | #90 | |
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There is always a fine line on acceptance criteria, this usually gets tighter as the price increases. |
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06-03-2018, 06:56 AM | #92 | |||
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When you spend a lot of money on a brand new item you expect it to be perfect, but a car isn’t an electronic device that can be completely packaged to protect it during transport, so no brand new car is perfect as there’s just too many variables in the manufacturing and transportation of the car coming hundreds of miles from Germany! Also you can take a new iPhone out of the box and put a case and screen protector on it to keep it perfect indefinitely, but there is no way of keeping a car perfect, unless you leave it in the garage and don’t drive it. The detailer who prepared my car at the dealership found all sorts of paint defects that he had to correct, admittedly not stone chips, but if there had of been I would have accepted a free smart repair and some money off the car as compensation. |
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06-03-2018, 09:23 AM | #93 | ||||
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Yes they are only a few small white spots but they really show up on an Orange background. To "correct" this car will require the bonnet and drivers side wing re-painting. Add to that a scratch on the drivers side quarter panel (valeted added extra) and it's adding up to 40% of a "new" car being resprayed. That, to me, now doesn't pass muster as a new car at all. On the YMB one that has just been delivered, the 3 chips are small and the Bodyshop is going to have a go at sorting them. If acceptable then I'll take it and move on but if not, I'll happily wait for another in September .
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06-03-2018, 11:13 AM | #94 | |||||
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06-04-2018, 03:42 AM | #95 | |
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Apparently, YMB is a really easy colour to match .
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06-04-2018, 04:45 AM | #96 | |
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As others have said, it's sadly not an uncommon occurrence for new BMW's to have shoddy paintwork from the factory but, as has been suggested earlier, in your circumstances I think I'd be saying I want a full professional detail at their expense. That will almost certainly give you the end result you want and you can then move on and hopefully start enjoying the car! |
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06-06-2018, 04:00 AM | #97 |
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Well, bodyshop did a local repair and you know what? I can't see where its been done! Fcuking brilliant!
Sales manager said that if in a few months, 6 months or 12 months I wasn't happy with it, they would repaint it at their expense. So I'm more than happy with the outcome. So we're back on now. Just needs the bodykit fitting and for a good will gesture, they are fitting the side blades too Pickup is scheduled for next Tuesday so I'm booking two days off and detailing it myself. Dealer is under strict instructions not to wash it before I collect as, as it stands, there are next to no marks on the paintwork so will take me very little time to fully correct Some teaser pics of the new against the "old" Rukka
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06-06-2018, 04:13 AM | #100 |
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They both look shite.
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06-06-2018, 04:21 AM | #102 | |
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Yep - same dealership. It's not really their problem if BMW ship out shite paint jobs and the dealer has been really good in working with me to get the replacement/s and the repair done. .
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06-06-2018, 04:22 AM | #103 |
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06-06-2018, 04:27 AM | #105 |
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I still prefer the SO to the blue, but glad you are almost there hopefully the weather holds and have a great collection day
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06-06-2018, 04:48 AM | #106 | |
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06-06-2018, 04:49 AM | #107 |
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Good outcome, seems to me your dealer has handled the situation as well as they could be expected to... Of the standard colours, I much prefer YMB + it's an M colour - personally I think SO is a bit dark & doesn't stand out on a cloudy day - you just need to get 2 more doors fitted & it would be perfect - 2 weeks to go for mine & I'm hoping you've now taken delivery of all the duff ones they were shipping...
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06-06-2018, 04:53 AM | #108 |
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By the way, why didn't it come form the factory in carbon or are you not going for the full carbon pack?
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06-06-2018, 04:59 AM | #109 | |
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The external carbon this is having fitted are all MP parts. Rear diffuser, Rear spoiler and front splitter. Side blades are just matt plastic from what I've seen. I do have the carbon dash trims inside too. .
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06-06-2018, 07:01 AM | #110 | |
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