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BMW 3-Series and 4-Series Forum (F30 / F32) | F30POST > 2012-2019 BMW 3 and 4-Series Forums > Regional Forums > CANADA > Connected Drive Renewal
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      01-15-2019, 02:44 PM   #199
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Drives: 2017 440GC
Join Date: Nov 2009
Location: Toronto

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Originally Posted by moltenfire View Post
I just renewed my ConnectedDrive Services Professional subscription via the online portal, and for some reason Remote Services is not enabled. I understand ConnectedDrive Services Professional includes Remote Services (aka the phone app) so perhaps there's a coding error somewhere?

I called BMW Assist at 1 800 493 4070 but it's a US call centre and while they can at least view Canadian vehicle profiles, they cannot change anything on their end.

I've PM'ed canadian33 and also emailed BMW Canada, hopefully someone can get this resolved for me.
Ticket has been submitted and this should be fixed shortly.
Appreciate 0
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