BMW Connected Drive Setup

....,,,,..,,.. · 06-04-2014, 09:28 AM

Ok, it's raining and I am holiday, aka bored.

I eventfully take delivery of my car next Tuesday.

At what point can I get my connected drive all setup?

I have the Registration, the Vin and have signed for the car tax.

Is it just a case of ringing them up to pester them to do it.

Have done the website thing but not got anything back yet -grr.

I am pleased did not take it on holiday, my god the roads, how narrow!

Used my brakes more since Saturday than I have all year lol.

shane_hants · 06-04-2014, 09:55 AM

I seem to remember reading somewhere you can get a year free or something.

....,,,,..,,.. · 06-04-2014, 10:03 AM

Quote:

Originally Posted by shane_saintsfc

I seem to remember reading somewhere you can get a year free or something.

Oh that side I know, it comes with 3 years inclusive with new car.

It's the actual mechanics of creating / activating an account

JD6 · 06-04-2014, 10:16 AM

I would contact them now. It took a week and a half for them to set mine up despite having another car already connected, hence an existing account. Still a few teething issues such as BMW remote not working and giving cryptic messages (Secret knowledge might not be activated), even though it has worked fine on my other BMW.

shane_hants · 06-04-2014, 10:31 AM

I have business nav in my new car so I think I'm correct in thinking I get connected drive for 3 years free.

Could someone remind where I go to activate it?

Also, What can you do with connected drive?

JD6 · 06-04-2014, 10:57 AM

www.bmw-connecteddrive.co.uk

for activation and details

....,,,,..,,.. · 06-04-2014, 11:03 AM

Quote:

Originally Posted by JD6

www.bmw-connecteddrive.co.uk

for activation and details

Yep, thanks did the website thing last Friday and have dropped them an email.

Was more a case of just how long does it take them.

I will ring them tomorrow if they do not reply to email.

Ads4 · 06-04-2014, 11:44 AM

Took me ages to work out, there are loads of things to click, activate phones and security etc...this forum got me going finally so ask any questions quicker than I did and you'll get connected much sooner than I did!!

mgwest76 · 06-04-2014, 03:45 PM

Quote:

Originally Posted by Brigand

Quote:

Originally Posted by JD6

www.bmw-connecteddrive.co.uk

for activation and details

Yep, thanks did the website thing last Friday and have dropped them an email.

Was more a case of just how long does it take them.

I will ring them tomorrow if they do not reply to email.

Did mine over a weekend, got the confirmation email on the Wednesday, which says it will be active in 24 hours but the text message with details arrived at the same time.

So looks like 3 to 4 days assuming no weekend working

....,,,,..,,.. · 06-04-2014, 03:52 PM

Quote:

Originally Posted by mgwest76

Did mine over a weekend, got the confirmation email on the Wednesday, which says it will be active in 24 hours but the text message with details arrived at the same time.

So looks like 3 to 4 days assuming no weekend working

Cheers will see how tomorrow goes, I want the damn thing setup before I get it.

Insurance and gap will be sorted Monday.

RalphyBMW · 06-04-2014, 04:04 PM

Registered mine on the Tuesday evening, activated Thursday morning.

Bruce_ · 06-05-2014, 02:31 PM

I've got BUS NAV. realise I should have ordered BUS NAV PLUS so I get connected drive. seems I can't get it added by the deal, and have to wait for them to release their new connecteddrive store, and then do an upgrade "online" from the car.

anyone know any different? or when this store will happen? announced a year ago but BMW UK CS staff don't know when it will arrive

Theone88 · 06-05-2014, 04:29 PM

Mine took a couple of days to come through too.

You will also need to go through some security stuff on the website if you want to activate additional stuff on the Remote app e.g. Remote locking/unlocking, flash lights etc.

....,,,,..,,.. · 06-05-2014, 04:50 PM

Mine is all sorted.

I called the customer service help desk and did it all over phone, they pulled up my details from website application, 2 mins later text with user name and password

Very good service

nicklouse · 06-05-2014, 05:33 PM

I had a quick look but can't figure out to add a new vehicle when I've already got a account for current one?? Surely there should be and say way to add one when I'm logged in? Couldn't be bothered with going through the new connected drive stuff in owner area of bmw.co.uk...... Hopefully can get my dealer to sort it tomorrow!

JD6 · 06-05-2014, 06:06 PM

They made me re register for some bizarre reason and it took a couple of weeks, despite having an active account on another car (now sold). I also had to delete the remote app and reinstall it for no apparent reason. Probably the equivalent of the old IT - switch it off and on solution to everything.

06-04-2014, 09:28 AM	#1
....,,,,..,,.. General 6733 Rep 20,651 Posts Drives: xxxx Join Date: Dec 2013 Location: xxxx iTrader: (0)	BMW Connected Drive Setup Ok, it's raining and I am holiday, aka bored. I eventfully take delivery of my car next Tuesday. At what point can I get my connected drive all setup? I have the Registration, the Vin and have signed for the car tax. Is it just a case of ringing them up to pester them to do it. Have done the website thing but not got anything back yet -grr. I am pleased did not take it on holiday, my god the roads, how narrow! Used my brakes more since Saturday than I have all year lol.
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06-04-2014, 09:55 AM	#2
shane_hants Second Lieutenant 33 Rep 209 Posts Drives: 318D Sport Join Date: May 2014 Location: Southampton iTrader: (0)	I seem to remember reading somewhere you can get a year free or something.
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06-04-2014, 10:16 AM	#4
JD6 Major General 4271 Rep 6,944 Posts Drives: 840i GC + Mini Electric L3 Join Date: May 2014 Location: United Kingdom iTrader: (0)	I would contact them now. It took a week and a half for them to set mine up despite having another car already connected, hence an existing account. Still a few teething issues such as BMW remote not working and giving cryptic messages (Secret knowledge might not be activated), even though it has worked fine on my other BMW.
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06-04-2014, 10:31 AM	#5
shane_hants Second Lieutenant 33 Rep 209 Posts Drives: 318D Sport Join Date: May 2014 Location: Southampton iTrader: (0)	I have business nav in my new car so I think I'm correct in thinking I get connected drive for 3 years free. Could someone remind where I go to activate it? Also, What can you do with connected drive?
	Appreciate 0 Quote

06-04-2014, 10:57 AM	#6
JD6 Major General 4271 Rep 6,944 Posts Drives: 840i GC + Mini Electric L3 Join Date: May 2014 Location: United Kingdom iTrader: (0)	www.bmw-connecteddrive.co.uk for activation and details
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06-04-2014, 11:44 AM	#8
Ads4 Lieutenant 165 Rep 415 Posts Drives: MPPSK 340i with MP Bodykit Join Date: Apr 2010 Location: Fleet iTrader: (0)	Took me ages to work out, there are loads of things to click, activate phones and security etc...this forum got me going finally so ask any questions quicker than I did and you'll get connected much sooner than I did!!
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06-04-2014, 04:04 PM	#11
RalphyBMW Captain 165 Rep 942 Posts Drives: F31 330d xDrive MSport Join Date: Mar 2014 Location: West Yorkshire iTrader: (0)	Registered mine on the Tuesday evening, activated Thursday morning. __________________ 2016 F80 M3
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06-05-2014, 02:31 PM	#12
Bruce_ Registered 0 Rep 1 Posts Drives: 320d ED BUS S-Auto Join Date: May 2014 Location: West Kent iTrader: (0)	I've got BUS NAV. realise I should have ordered BUS NAV PLUS so I get connected drive. seems I can't get it added by the deal, and have to wait for them to release their new connecteddrive store, and then do an upgrade "online" from the car. anyone know any different? or when this store will happen? announced a year ago but BMW UK CS staff don't know when it will arrive
	Appreciate 0 Quote

06-05-2014, 04:29 PM	#13
Theone88 First Lieutenant 75 Rep 399 Posts Drives: 435d F36 GC Join Date: Mar 2014 Location: Bristol iTrader: (0)	Mine took a couple of days to come through too. You will also need to go through some security stuff on the website if you want to activate additional stuff on the Remote app e.g. Remote locking/unlocking, flash lights etc.
	Appreciate 0 Quote

06-05-2014, 04:50 PM	#14
....,,,,..,,.. General 6733 Rep 20,651 Posts Drives: xxxx Join Date: Dec 2013 Location: xxxx iTrader: (0)	Mine is all sorted. I called the customer service help desk and did it all over phone, they pulled up my details from website application, 2 mins later text with user name and password Very good service
	Appreciate 0 Quote

06-05-2014, 05:33 PM	#15
nicklouse Enlisted Member 1 Rep 48 Posts Drives: E91 320d Sport+ Edition Join Date: Jan 2014 Location: London iTrader: (0)	I had a quick look but can't figure out to add a new vehicle when I've already got a account for current one?? Surely there should be and say way to add one when I'm logged in? Couldn't be bothered with going through the new connected drive stuff in owner area of bmw.co.uk...... Hopefully can get my dealer to sort it tomorrow!
	Appreciate 0 Quote

06-05-2014, 06:06 PM	#16
JD6 Major General 4271 Rep 6,944 Posts Drives: 840i GC + Mini Electric L3 Join Date: May 2014 Location: United Kingdom iTrader: (0)	They made me re register for some bizarre reason and it took a couple of weeks, despite having an active account on another car (now sold). I also had to delete the remote app and reinstall it for no apparent reason. Probably the equivalent of the old IT - switch it off and on solution to everything.
	Appreciate 0 Quote