Idrive rebooting after map update

Sal1m · 06-02-2018, 01:02 PM

Updated 2013 nav to 2018-1 but since then ,the idrive keeps rebooting every 45 seconds especially when on the move. Just uploaded 2018-2 and got the same issue. I have already tried disconnecting the battery .Is there anyone that can reflash my idrive to the latest istep version in the midlands as that is what i suspect , or point to what the problem could be bar going to BMW? Thanks

ByTheSea · 06-02-2018, 03:46 PM

You loaded 2018-2? According to Connected Drive that's not available yet. Or does availability depend on level of iDrive? I'm confused.

Sal1m · 06-02-2018, 03:51 PM

Its already out on f3x facebook group.

ByTheSea · 06-02-2018, 03:53 PM

That might explain your problem.

Sal1m · 06-02-2018, 03:56 PM

Quote:

Originally Posted by ByTheSea

That might explain your problem.

Not really,its working for everyone else, but like you say , it could be level of idrive

vorphlack · 06-02-2018, 06:35 PM

Quote:

Originally Posted by ByTheSea

That might explain your problem.

Your comment is pointless

ByTheSea · 06-03-2018, 05:09 AM

Quote:

Originally Posted by vorphlack

Your comment is pointless

I'm sorry if it confused you, so let me explain it for you. Getting an unofficial download from a Facebook page is often the route to a problem.

evdok · 06-03-2018, 07:16 AM

Switch off RTTI, that might sort it until 2018-2 is officially out by BMW

vorphlack · 06-03-2018, 12:47 PM

Quote:

Originally Posted by ByTheSea

I'm sorry if it confused you, so let me explain it for you. Getting an unofficial download from a Facebook page is often the route to a problem.

Link comes from genuine source, did over 15 NBT’s with 2018-2 maps without any issue. OP NBT unit has different problem.

Sal1m · 06-08-2018, 05:10 AM

Software update completed but still same issue.
Could it be because I jumped from 2013 maps straight to 2017/2018 and the old firmware cant handle it. It was working perfectly fine on the 2013 maps.
2018-2 maps/idrive works perfectly for around 5% of the time.
Maybe I need a firmware update/idrive flash..

Gromdal · 06-08-2018, 08:21 AM

I've got the same problem, went from 2013 NBT to 2018-2 except that mine gets stuck in a reboot loop for about 10 minutes of my journey then starts working again absolutely fine. So far it's happened twice, both times leaving work in the evening - mornings it's started with no issues at all. When I did the initial update of the nav software I wasn't prompted for the FSC code until I'd restarted the car the next morning and then decided that it wasn't going to accept my FSC code at all, said it was incorrect first time then flat out ignored me the next two times. Once again, left car alone and came back at lunch and tried again, it started boot cycling and would only let me get 6 digits of the code in before dying, after 10 minutes it let me enter the code and all was well. Then, on leaving work yesterday and the day before it's gone a bit haywire rebooting itself every minute or so for ten minutes. It's also done a hard reset of all my profiles, sound options, saved stations etc. so it looks like it's trying to get itself back in order following a fault?

Sal1m · 06-08-2018, 08:34 AM

I also find that whilst its rebooting, there isn't anything you can change, its only when it randomly starts working again that the profiles return and everything works again.
My unit asked for the fsc code the next day which I input and it accepted, but the issue is still there. Booked into BMW on Monday.

Mattt1 · 06-08-2018, 03:11 PM

Did you use a self generated FSC code?

Be curious what the Dealers say about an unofficial map update

Sal1m · 06-08-2018, 03:57 PM

Quote:

Originally Posted by Mattt1

Did you use a self generated FSC code?

Be curious what the Dealers say about an unofficial map update

Dreading it

Mattt1 · 06-08-2018, 04:05 PM

Under warranty?

Sal1m · 06-08-2018, 04:17 PM

Quote:

Originally Posted by Mattt1

Under warranty?

Nope,2013

vorphlack · 06-08-2018, 04:37 PM

Quote:

Originally Posted by Sal1m

Nope,2013

I could easy sort it.

teaston · 06-08-2018, 04:53 PM

Quote:

Originally Posted by vorphlack

I could easy sort it.

Of course you could!

Mattt1 · 06-11-2018, 02:12 AM

Quote:

Originally Posted by vorphlack

I could easy sort it.

What's the likely issue?

Is it something to be aware of with 2018-2 and older I Step version specifically or is it unrelated do you believe?

I'm running the original firmware on my MY14 and have upgraded to newer Nav versions fine previously.

Sal1m · 06-11-2018, 09:04 PM

My mate with esys updated the Idrive firmware and no more issues, didnt have to go to the dealer in the end.
Another friend uploaded 2018-1 on his 2014 with no issues.

sammyk · 08-13-2018, 01:24 PM

A week ago I tried to update with 2018-2 Europe maps on my F11 (2013 with professional navigation) and it failed to complete and has resulted in continuous Connected Drive reboots (every minute). This happens whether the car is stationary or moving.

Today I took it to an independent specialist who updated all ECU firmware to the latest version however the Connected Drive system wouldn't update (after multiple attempts) and the problem remains. He said that the Connected Drive unit will need replacing at a cost of more than £1,000 (car is out of warranty)

I had previously updated to 2018-1 without incident so the problem is clearly caused by the 2018-2 map update.

I have informed BMW that they are liable to fix the problem because their map update is responsible for the damage. I have stated my intention to take legal action if they do not provide a satisfactory resolution. I will also go to the press.

Has anybody had a similar experience and how did it conclude?

Cheers

Sasquartch · 08-13-2018, 04:43 PM

I have 2018-2 on my 2012 car (CIC) and not had any problems

So maybe its confined to the NBT maps ?

06-02-2018, 01:02 PM	#1
Sal1m Private 5 Rep 55 Posts Drives: f30 320d msport Join Date: Oct 2017 Location: Nuneaton iTrader: (0)	Idrive rebooting after map update Updated 2013 nav to 2018-1 but since then ,the idrive keeps rebooting every 45 seconds especially when on the move. Just uploaded 2018-2 and got the same issue. I have already tried disconnecting the battery .Is there anyone that can reflash my idrive to the latest istep version in the midlands as that is what i suspect , or point to what the problem could be bar going to BMW? Thanks __________________ EB2/fold mirrors/hu/pro nav/heated seats/rear camera/dab/angel eyes/m performance diffuser and tailpipes/white speedo/blue brakes
	Appreciate 0 Tweet Quote

06-02-2018, 03:46 PM	#2
ByTheSea Lieutenant 104 Rep 420 Posts Drives: F30 320i MSport Auto LCI Join Date: Apr 2018 Location: Scotland iTrader: (0)	You loaded 2018-2? According to Connected Drive that's not available yet. Or does availability depend on level of iDrive? I'm confused.
	Appreciate 0 Quote

06-02-2018, 03:51 PM	#3
Sal1m Private 5 Rep 55 Posts Drives: f30 320d msport Join Date: Oct 2017 Location: Nuneaton iTrader: (0)	Its already out on f3x facebook group. __________________ EB2/fold mirrors/hu/pro nav/heated seats/rear camera/dab/angel eyes/m performance diffuser and tailpipes/white speedo/blue brakes
	Appreciate 0 Quote

06-02-2018, 03:53 PM	#4
ByTheSea Lieutenant 104 Rep 420 Posts Drives: F30 320i MSport Auto LCI Join Date: Apr 2018 Location: Scotland iTrader: (0)	That might explain your problem.
	Appreciate 0 Quote

06-03-2018, 07:16 AM	#8
evdok Lieutenant Colonel 819 Rep 1,909 Posts Drives: 330D M/SPORT xDRIVE INDIVIDUAL Join Date: May 2015 Location: WORCESTERSHIRE iTrader: (0)	Switch off RTTI, that might sort it until 2018-2 is officially out by BMW __________________ Happy Motoring Evdok
	Appreciate 0 Quote

06-08-2018, 05:10 AM	#10
Sal1m Private 5 Rep 55 Posts Drives: f30 320d msport Join Date: Oct 2017 Location: Nuneaton iTrader: (0)	Software update completed but still same issue. Could it be because I jumped from 2013 maps straight to 2017/2018 and the old firmware cant handle it. It was working perfectly fine on the 2013 maps. 2018-2 maps/idrive works perfectly for around 5% of the time. Maybe I need a firmware update/idrive flash.. __________________ EB2/fold mirrors/hu/pro nav/heated seats/rear camera/dab/angel eyes/m performance diffuser and tailpipes/white speedo/blue brakes
	Appreciate 0 Quote

06-08-2018, 08:21 AM	#11
Gromdal New Member 4 Rep 20 Posts Drives: 2013 F31 320d M-Sport Join Date: Apr 2018 Location: UK iTrader: (0)	I've got the same problem, went from 2013 NBT to 2018-2 except that mine gets stuck in a reboot loop for about 10 minutes of my journey then starts working again absolutely fine. So far it's happened twice, both times leaving work in the evening - mornings it's started with no issues at all. When I did the initial update of the nav software I wasn't prompted for the FSC code until I'd restarted the car the next morning and then decided that it wasn't going to accept my FSC code at all, said it was incorrect first time then flat out ignored me the next two times. Once again, left car alone and came back at lunch and tried again, it started boot cycling and would only let me get 6 digits of the code in before dying, after 10 minutes it let me enter the code and all was well. Then, on leaving work yesterday and the day before it's gone a bit haywire rebooting itself every minute or so for ten minutes. It's also done a hard reset of all my profiles, sound options, saved stations etc. so it looks like it's trying to get itself back in order following a fault?
	Appreciate 0 Quote

06-08-2018, 08:34 AM	#12
Sal1m Private 5 Rep 55 Posts Drives: f30 320d msport Join Date: Oct 2017 Location: Nuneaton iTrader: (0)	I also find that whilst its rebooting, there isn't anything you can change, its only when it randomly starts working again that the profiles return and everything works again. My unit asked for the fsc code the next day which I input and it accepted, but the issue is still there. Booked into BMW on Monday. __________________ EB2/fold mirrors/hu/pro nav/heated seats/rear camera/dab/angel eyes/m performance diffuser and tailpipes/white speedo/blue brakes
	Appreciate 0 Quote

06-08-2018, 03:11 PM	#13
Mattt1 Lieutenant 81 Rep 568 Posts Drives: 335d xDrive Join Date: Jan 2014 Location: Lincs iTrader: (0)	Did you use a self generated FSC code? Be curious what the Dealers say about an unofficial map update
	Appreciate 0 Quote

06-08-2018, 04:05 PM	#15
Mattt1 Lieutenant 81 Rep 568 Posts Drives: 335d xDrive Join Date: Jan 2014 Location: Lincs iTrader: (0)	Under warranty?
	Appreciate 0 Quote

06-11-2018, 09:04 PM	#20
Sal1m Private 5 Rep 55 Posts Drives: f30 320d msport Join Date: Oct 2017 Location: Nuneaton iTrader: (0)	My mate with esys updated the Idrive firmware and no more issues, didnt have to go to the dealer in the end. Another friend uploaded 2018-1 on his 2014 with no issues. __________________ EB2/fold mirrors/hu/pro nav/heated seats/rear camera/dab/angel eyes/m performance diffuser and tailpipes/white speedo/blue brakes
	Appreciate 0 Quote

08-13-2018, 01:24 PM	#21
sammyk New Member 0 Rep 9 Posts Drives: F11 Join Date: Aug 2018 Location: UK iTrader: (0)	A week ago I tried to update with 2018-2 Europe maps on my F11 (2013 with professional navigation) and it failed to complete and has resulted in continuous Connected Drive reboots (every minute). This happens whether the car is stationary or moving. Today I took it to an independent specialist who updated all ECU firmware to the latest version however the Connected Drive system wouldn't update (after multiple attempts) and the problem remains. He said that the Connected Drive unit will need replacing at a cost of more than £1,000 (car is out of warranty) I had previously updated to 2018-1 without incident so the problem is clearly caused by the 2018-2 map update. I have informed BMW that they are liable to fix the problem because their map update is responsible for the damage. I have stated my intention to take legal action if they do not provide a satisfactory resolution. I will also go to the press. Has anybody had a similar experience and how did it conclude? Cheers
	Appreciate 0 Quote

08-13-2018, 04:43 PM	#22
Sasquartch Major 606 Rep 1,455 Posts Drives: 520i G30 Join Date: Aug 2016 Location: Herts iTrader: (0)	I have 2018-2 on my 2012 car (CIC) and not had any problems So maybe its confined to the NBT maps ?
	Appreciate 0 Quote