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      01-18-2014, 07:34 PM   #1
Dan_335i
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How do I get my Bmw assist info?

so the bmw comes with bmw assist free for a certain amount of time?

how do i get my username and password to setup bmw remote on ios?
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      01-19-2014, 09:58 AM   #2
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Quote:
Originally Posted by Dan_335i View Post
so the bmw comes with bmw assist free for a certain amount of time?

how do i get my username and password to setup bmw remote on ios?
Press the SOS button in the car and you will be connected to BMW Assist. They will provide instructions. Let us know if you are successful. There are problems with some 2014 Canadian cars getting it set up; hopefully yours will work and has been set up correctly.
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      01-19-2014, 10:00 AM   #3
Thackers
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I thought you just set up your connected drive account online....BMW then sent me a password..it took a few days..

BMW then add all your details on their database.
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Last edited by Thackers; 01-19-2014 at 11:12 AM..
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      01-19-2014, 10:20 AM   #4
Sailormannn
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Quote:
Originally Posted by Thackers View Post
I thought you just set up your connected drive account online....BMW then sent me a password..it took a few days..

BMW then how all your details on their database.
Have you spoken to BMW Assist yet to see if they have your information yet. If not, I would call them using the SOS button. The dealer submits a service agreement online with your info and it has to be activated on the system for some of the Connected Drive features to work.

As I understand it they will provide instructions verbally. They are available 7x24. Good luck; for some the process seems to work in days; others have been waiting weeks/months for the service to be activated. There seems to be a glitch impacting some Canadian 2014 models.

Let us know if it works.
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      01-19-2014, 01:57 PM   #5
Dan_335i
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Are you guys sure its ok to press the sos button? I thought its only for emergencys
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      01-19-2014, 04:16 PM   #6
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Quote:
Originally Posted by Dan_335i View Post
Are you guys sure its ok to press the sos button? I thought its only for emergencys
It's fine to press. Just tell them you are using it for the first time and want to know if you are set up, etc.
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      01-28-2014, 12:37 PM   #7
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I was told when I picked up car, press the SOS button and say you would like to do set up for the account.

Do it when you have min 20 minutes to idle around.
since i bought a used car, they also update their database to indicate your address for recall information or when you need to call for roadside assistance. (very similar to AMA)
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      02-01-2014, 11:32 AM   #8
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In fact when I picked up my car, the dealer gave me a familiarization tour of the car which included pressing the SOS button to set up the account.
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