[Abzynthe]

Originally Posted by Dr Forinor

If AutoGlass etc are crap, is there not an option to get BMW to do it? Or does it not work like that?

BMW would just get one of these companies to do it anyway.

[Daftasabrush]

Originally Posted by Dr Forinor

If AutoGlass etc are crap, is there not an option to get BMW to do it? Or does it not work like that?

Again, depends on the insurance company

Originally Posted by Abzynthe

BMW would just get one of these companies to do it anyway.

Not necessarily, some dealerships have trained staff for windscreens.

[R99]

Originally Posted by Abzynthe

BMW would just get one of these companies to do it anyway.

Not always the case.

My local dealer (Lloyds) has there own state of the art body shop on site and do their own windscreen work!

[Abzynthe]

I stand corrected.

[teaston]

Doing now, fingers crossed! At least they've brought the right screen this time!

[teaston]

All seems to have gone well!

It's only taken them 3 months, and 4 appointments to get it done!

[Daftasabrush]

Originally Posted by teaston

All seems to have gone well!

It's only taken them 3 months, and 4 appointments to get it done!

And you call that 'well'

I'd call that a farce

[teaston]

Originally Posted by Daftasabrush

And you call that 'well'

I'd call that a farce

I just meant today’s fitting, the rest was a farce but hey I got a £600+ OEM screen fitted for £90 so not too bad all things considered.

[Daftasabrush]

Originally Posted by teaston

I just meant today’s fitting, the rest was a farce but hey I got a £600+ OEM screen fitted for £90 so not too bad all things considered.

Two phone calls got my genuine £900 screen fitted by Glassman for £75 within a week of calling

[teaston]

Originally Posted by Daftasabrush

Two phone calls got my genuine £900 screen fitted by Glassman for £75 within a week of calling

Are they £900?!

[Daftasabrush]

Originally Posted by teaston

Are they £900?!

iirc mine was £955

edit: complete bollocks, just looked at my quote, it was £614 for supply and fit + £15 for upper trim and then VAT on top. £755 all in.

[teaston]

Originally Posted by Daftasabrush

iirc mine was £955

edit: complete bollocks, just looked at my quote, it was £614 for supply and fit + £15 for upper trim and then VAT on top. £755 all in.

That’s about what I thought, mine is the HUD and Kafas camera one so would be the same I guess.

[Bee Pee]

All

New screen fitted by Autoglass at their Croydon dept (literally right next door to Cooper BMW Croydon)

Excellent service and Eddie the fitter accommodated my nosy OCD-ness !

[Mr Whippy]

I had four new screens on my Z4 over about 6 years and each fitter was pretty accommodating for me being nosey and making sure it was done right.

However over the years I did think each successive screen got chipped and wiper rashes more easily than before... and more wavy (not so noticeable driving but visible when looking at the reflections on it from outside)


My insurer lets me choose glass/fitter, so £90 excess vs £50.

I’ll be using OE glass for definite in future.

[Soul_Glo]

Booked mine in with Auto Glass. Been a while. Four chips. One crack. Badly pitted. Not available for 3 weeks. What are people supposed to do in the meantime?!

[Soul_Glo]

Originally Posted by Mr Whippy

I had four new screens on my Z4 over about 6 years and each fitter was pretty accommodating for me being nosey and making sure it was done right.

However over the years I did think each successive screen got chipped and wiper rashes more easily than before... and more wavy (not so noticeable driving but visible when looking at the reflections on it from outside)


My insurer lets me choose glass/fitter, so £90 excess vs £50.

I’ll be using OE glass for definite in future.

Who are you insured with?

[teaston]

Originally Posted by Surg_Capt_R

Booked mine in with Auto Glass. Been a while. Four chips. One crack. Badly pitted. Not available for 3 weeks. What are people supposed to do in the meantime?!

Just live with it, although if the screen was completely screwed then I’m not quite sure what you’d do!

[LilStewie]

Originally Posted by teaston

Just live with it, although if the screen was completely screwed then I’m not quite sure what you’d do!

Hmm...this seems to be the Autoglass way. By the way lads, Hello! long time lurker, 2nd time poster here, so play nice . I Called Autoglass over a week ago and the said they'd only give me a non-genuine screen as was their standard practise, blah, blah...I said not god enough and demanded a genuine screen to which they said they'd call insurer for approval...usualy blurb, "but, sir, you must be aware that IF your insurer won't pay for genuine screen they YOU will have to foot the bill...". I nipped it in the bud and called insurer immediately and got genuine screen approval without issue. I then hear nothing for 1 week and got a call from A/G saying that screen is in but can't be installed for 2.5 weeks No joy getting an earlier fitting date through either A/G or insurer. Renewal time is approaching, so i guess I need to be looking around. Annoying thing is, insurer only told me yesterday that i could have it done anywhere, by anyone of my choice then claim costs back First windscreen replacement so have no experience in this. 3 week for a replacement? Bollox IMO. Surely that can't be the going rate?

[Wills2]

Originally Posted by teaston

I just meant today’s fitting, the rest was a farce but hey I got a £600+ OEM screen fitted for £90 so not too bad all things considered.

Originally Posted by Daftasabrush

Two phone calls got my genuine £900 screen fitted by Glassman for £75 within a week of calling

I'm still struggling, after I'd told the fitter I wasn't happy with the fitting of an OEM screen he said he'd request a BMW one from the insurers that was 4 weeks ago and I've heard nothing since.

Need to get it sorted I have a quote from Lloyd Colne to do it but they want £1275! The screen itself is only £366+ VAT they list another £435+VAT for other items then £258+VAT for labour.

I'm going to call the insurance company and see what they will and won't do, I understand that fitting a BMW screen to a 10 year old car is a bit over the top but surely a just over 2 year old car qualifies for getting the right kit fitted.

[Oompah]

Sooo annoyed! My windscreen cracked badly from a mix of very small stone chip / temperature. Yesterday set an appointment with AG, got a text confirmation from them about teh fact they are coming over tomorrow to replace it etc.
Then 2 hours later they called me saying that "technician called in sick" and my appontment wont happen tomorrow but in... 2 weeks! I politely refused the information and informed the caller that i am still waiting for them tomorrow, as I alreayd took a day off and the car is not driveable in current state.
My rant wont make any difference, I know.
Any suggestions?

[dbramley]

Originally Posted by Surg_Capt_R

Booked mine in with Auto Glass. Been a while. Four chips. One crack. Badly pitted. Not available for 3 weeks. What are people supposed to do in the meantime?!

I’m guessing with that list it’s not happened over night. If you wanted it doing sooner why didn’t you book it in earlier?

[muffking]

I've got AutoGlass coming a Tuesday 17th. I opted for a repair so hopefully I get to keep my original windscreen.

I've this one right in the middle of the drivers view.


Plus I have this one dead centre of the windscreen.


I may be being optimistic asking for a repair as there's every chance that they will tell me that I need a replacement. If that happens, what are my options re getting a genuine BMW screen?