Damage to high gloss trim 430i conv.

Wotapleasure · 05-22-2017, 10:38 AM

Today I decided to treat the new car to a valet and have used the place before. I took it home and the high gloss trim is damaged with like white bubbles and where the roof closes it has actally worn down to the metal. This happened within an hour. It has never been valeted before and is 7 weeks old. Any thoughts on how to proceed? I am gutted. Not hi-res pics due to the file size.
Thanks

vadimo · 05-22-2017, 11:46 AM

Difficult one especially if its from cheap place, i would try to go back esoecially if its such young car

Soul_Glo · 05-22-2017, 12:03 PM

What the hell?! Did they use paint stripper or something? First go back and find out. If it was strong and they confess they should cover it. Any good valet outfit carries insurance for this purpose. If they are adamant it was a pH neutral cleaner then this could be a factory defect - in which case you'd go to the dealer to raise the issue.

05-22-2017, 10:38 AM	#1
Wotapleasure Registered 0 Rep 3 Posts Drives: F33 430i Mineral grey Join Date: Feb 2017 Location: East Sussex iTrader: (0)	Damage to high gloss trim 430i conv. Today I decided to treat the new car to a valet and have used the place before. I took it home and the high gloss trim is damaged with like white bubbles and where the roof closes it has actally worn down to the metal. This happened within an hour. It has never been valeted before and is 7 weeks old. Any thoughts on how to proceed? I am gutted. Not hi-res pics due to the file size. Thanks Attached Images
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05-22-2017, 11:46 AM	#2
vadimo Major 310 Rep 1,338 Posts Drives: 2014 F30 320D X-Drive Join Date: Sep 2016 Location: Surrey UK iTrader: (0) Garage List 2020 M340i [0.00]	Difficult one especially if its from cheap place, i would try to go back esoecially if its such young car
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05-22-2017, 12:03 PM	#3
Soul_Glo Major General 13342 Rep 7,484 Posts Drives: G20 Join Date: May 2013 Location: Manhattan, NYC iTrader: (1)	What the hell?! Did they use paint stripper or something? First go back and find out. If it was strong and they confess they should cover it. Any good valet outfit carries insurance for this purpose. If they are adamant it was a pH neutral cleaner then this could be a factory defect - in which case you'd go to the dealer to raise the issue.
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