Remote tailgate stuffed again (UPDATE)

Harryg · 09-24-2018, 04:11 AM

The tailgate remote is stuffed again, it wont open remotely then it decides to work for a couple of time then its a no go again.
The dealers checked it out and fixed the problem or so they thought. They said it needed a software update and all would be well.

Well it isn't and once again I have to open the tailgate manually which takes a lot of effort. The lock opens and that's it sometimes it works to open and lift but then it wont come down, going back into the dealers Thursday for another attempt at repairing. Is there a known fault with the tailgate or have I just got a lemon. The car is a 4 Series Grand Coupe.

DarrenL_007 · 09-24-2018, 06:25 AM

I'm on my second 4gc, first was a 2015 now I have a 2018 and have had no issues with the tailgate.

Interested to know what they say.

Harryg · 09-24-2018, 06:43 AM

Quote:

Originally Posted by DarrenL_007

I'm on my second 4gc, first was a 2015 now I have a 2018 and have had no issues with the tailgate.

Interested to know what they say.

Funny really when I bought the car it had problems with the tailgate and when they said they had done a software install I was a little bit sceptical as the car was making all sorts of noises when the tailgate was operated I said that software wouldn't fix a hardware problem but I had to give them the benefit of the doubt as they stated there was a recall on them for that very problem we will see what the next fix is as the car is under warranty there will be no cost its just a pain as the dealer is 90 mile away but they are picking the car up and giving me a loaner until the problem is rectified so they are going out their way to sort it.

speedski · 09-24-2018, 12:39 PM

Mine sticks sometimes, especially if its been a while since it was last opened - almost like the power cant near the tackiness of the seal.

One opened though it will then go up and down no problem all day... go figure!

Squintstream · 09-24-2018, 04:57 PM

Quote:

Originally Posted by speedski

Mine sticks sometimes, especially if its been a while since it was last opened - almost like the power cant near the tackiness of the seal.

One opened though it will then go up and down no problem all day... go figure!

Some silicone lubricant may stop this from happening.

Cue, the KY comments...

teaston · 09-24-2018, 05:08 PM

Quote:

Originally Posted by Squintstream

Some silicone lubricant may stop this from happening.

Cue, the KY comments...

Yea I have to lube up my rear end or it won’t open fully!

Abzynthe · 09-26-2018, 04:30 AM

Mine has done it twice now since December. Its weird though as it only does it after being parked up. It always works again once I have started the car.

Most recently was after taking my daughter to school, when I got back to the car after about 5 mins, it didnt work, but did when I started the car.

Harryg · 09-26-2018, 04:59 AM

Quote:

Originally Posted by Abzynthe

Mine has done it twice now since December. Its weird though as it only does it after being parked up. It always works again once I have started the car.

Most recently was after taking my daughter to school, when I got back to the car after about 5 mins, it didnt work, but did when I started the car.

That's how mine started then it was ok for a week then it just give up altogether.
Looking on the bright side it saves my wife going to the gym as her arms are bulging now as its not easy opening and closing the tailgate

Harryg · 09-27-2018, 05:44 PM

Well my car went into the dealers today to check the problem and get it rectified hopefully this time BUT,
I had a call from the dealers to say that both tailgate struts were being renewed and repairs were about complete.

Now comes the strange part the dealer said that my car which is a 4Series 420D GC was in fact on the recall list for the EGR Valve/Cooler they were in turn contacting BMW to get instructions how to proceed and it would be Monday at the soonest I could expect the car to be returned, This seems strange to me as the EGR/Cooler recall as I thought only affected the 6 pot engine hence 430d can anyone shed and info on this could it be a ploy by the dealer to keep the car longer to complete the repairs to the tailgate or are the 2litre 420D included in the recall

SkyJawa · 09-28-2018, 01:45 AM

April 2015 to Sept 2016 production on 4pot diesels....

09-24-2018, 04:11 AM	#1
Harryg Captain 276 Rep 777 Posts Drives: BMW 4series Grand Coupe Join Date: Aug 2018 Location: Here iTrader: (0)	Remote tailgate stuffed again (UPDATE) The tailgate remote is stuffed again, it wont open remotely then it decides to work for a couple of time then its a no go again. The dealers checked it out and fixed the problem or so they thought. They said it needed a software update and all would be well. Well it isn't and once again I have to open the tailgate manually which takes a lot of effort. The lock opens and that's it sometimes it works to open and lift but then it wont come down, going back into the dealers Thursday for another attempt at repairing. Is there a known fault with the tailgate or have I just got a lemon. The car is a 4 Series Grand Coupe. Last edited by Harryg; 09-27-2018 at 05:50 PM..
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09-24-2018, 06:25 AM	#2
DarrenL_007 Lieutenant 209 Rep 542 Posts Drives: F36 430d xDrive M Sport GC Join Date: May 2015 Location: West Midlands iTrader: (0) Garage List 2015 BMW 430d xDriv ... [0.00]	I'm on my second 4gc, first was a 2015 now I have a 2018 and have had no issues with the tailgate. Interested to know what they say. __________________ 440i GC M Sport : Arrived 25th May 2018 Mineral Grey / Ivory White Dakota Leather / Reversing Camera / Folding/Auto Dipping Mirrors / Park Assist / Sun Protection Glass / Electric Glass Sunroof / Heated Steering Wheel / Icon Adaptive LED Headlights / 19" 704M Alloys / Digital Cockpit / Head-up Display / Wifi Hotspot / Driving Assistant / Speed Limit Display / Harmon Kardon Loudspeakers / High-Beam Assist / Enhanced Bluetooth - Wireless Charging / Online Entertainment / M Sport Brakes / Comfort Access / Extended Storage
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09-24-2018, 12:39 PM	#4
speedski Major 547 Rep 1,066 Posts Drives: Former F40/F36/E81/E85 Owner Join Date: Jan 2018 Location: United Kingdom iTrader: (0)	Mine sticks sometimes, especially if its been a while since it was last opened - almost like the power cant near the tackiness of the seal. One opened though it will then go up and down no problem all day... go figure!
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09-26-2018, 04:30 AM	#7
Abzynthe Colonel 1388 Rep 2,126 Posts Drives: BMW 440i Gran Coupe LCI Join Date: Jan 2017 Location: UK iTrader: (0)	Mine has done it twice now since December. Its weird though as it only does it after being parked up. It always works again once I have started the car. Most recently was after taking my daughter to school, when I got back to the car after about 5 mins, it didnt work, but did when I started the car. __________________ Previous: 2010 F01 740d M Sport \| 2015 F36 420d M Sport Current: 2018 F36 440i M Sport (Stage 1 BM3, xHP stage 3)
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09-27-2018, 05:44 PM	#9
Harryg Captain 276 Rep 777 Posts Drives: BMW 4series Grand Coupe Join Date: Aug 2018 Location: Here iTrader: (0)	Well my car went into the dealers today to check the problem and get it rectified hopefully this time BUT, I had a call from the dealers to say that both tailgate struts were being renewed and repairs were about complete. Now comes the strange part the dealer said that my car which is a 4Series 420D GC was in fact on the recall list for the EGR Valve/Cooler they were in turn contacting BMW to get instructions how to proceed and it would be Monday at the soonest I could expect the car to be returned, This seems strange to me as the EGR/Cooler recall as I thought only affected the 6 pot engine hence 430d can anyone shed and info on this could it be a ploy by the dealer to keep the car longer to complete the repairs to the tailgate or are the 2litre 420D included in the recall
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09-28-2018, 01:45 AM	#10
SkyJawa Major General 3719 Rep 8,636 Posts Drives: F10 530d Join Date: May 2014 Location: Hampshire iTrader: (1)	April 2015 to Sept 2016 production on 4pot diesels....
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