PP82DSP won't connect to software

flysmith · 11-03-2018, 04:28 PM

I had the PP82 installed this week to my F30 along with the BSW S1 and Ghost subs kit. I had my installer connect a 10ft USB cable to it so I could access it easily with my laptop.

With the stereo on (and volume down), I connect the USB cable from the amp to my laptop and then start the DSP - PC Tool app.

The amp is not being recognized as connected. I downloaded v4.31 of the app from BimmerTech's site.

Should I try an older version of the app? I didn't think it would matter as the manual says that if the software detects an older firmware version, it would automatically update to the newer version.

Any suggestions?

Wgosma · 11-03-2018, 07:26 PM

Sorry I can't help...I just finished installing the same model amp in my X3 (F25). I haven't yet got to tuning business.
But, maybe you can help me out?
I need a users manual for the amp...can you post the PDF or link to where it can be found online?
Good luck, Thanks/Bill

Encanto · 11-03-2018, 07:58 PM

Quote:

Originally Posted by Wgosma

Sorry I can't help...I just finished installing the same model amp in my X3 (F25). I haven't yet got to tuning business.
But, maybe you can help me out?
I need a users manual for the amp...can you post the PDF or link to where it can be found online?
Good luck, Thanks/Bill

Come on man, help yourself - that manual pdf is in the PP86DSP website... let the OP get his problem solved.

Encanto · 11-03-2018, 08:00 PM

Try reinstalling the USB driver or use another USB cable.

Quote:

Originally Posted by flysmith

I had the PP82 installed this week to my F30 along with the BSW S1 and Ghost subs kit. I had my installer connect a 10ft USB cable to it so I could access it easily with my laptop.

With the stereo on (and volume down), I connect the USB cable from the amp to my laptop and then start the DSP - PC Tool app.

The amp is not being recognized as connected. I downloaded v4.31 of the app from BimmerTech's site.

Should I try an older version of the app? I didn't think it would matter as the manual says that if the software detects an older firmware version, it would automatically update to the newer version.

Any suggestions?

IK6SPEED · 11-03-2018, 09:07 PM

Quote:

Originally Posted by Wgosma

Sorry I can't help...I just finished installing the same model amp in my X3 (F25). I haven't yet got to tuning business.
But, maybe you can help me out?
I need a users manual for the amp...can you post the PDF or link to where it can be found online?
Good luck, Thanks/Bill

http://bfy.tw/KgZr

flysmith · 11-04-2018, 08:03 AM

Quote:

Originally Posted by Encanto

Try reinstalling the USB driver or use another USB cable.

Do you mean the DSP tool software? I'm not aware of any additional USB driver software, unless I'm missing something.

The cable was purchased new for the amp, but it is 10ft so perhaps I should go shorter.

IK6SPEED · 11-04-2018, 08:54 AM

Quote:

Originally Posted by flysmith

Do you mean the DSP tool software? I'm not aware of any additional USB driver software, unless I'm missing something.

The cable was purchased new for the amp, but it is 10ft so perhaps I should go shorter.

Computer USB driver

flysmith · 11-04-2018, 08:57 AM

Quote:

Originally Posted by IK6SPEED

Computer USB driver

Windows 10 - should be completely plug and play with any USB device.

IK6SPEED · 11-04-2018, 08:59 AM

Quote:

Originally Posted by flysmith

Windows 10 - should be completely plug and play with any USB device.

How do you know USB port is working and driver installed correctly?

Quote:

Originally Posted by flysmith

The amp is not being recognized as connected.

Obviously SHOULD is not working.

http://bfy.tw/KgqJ

Encanto · 11-04-2018, 11:43 AM

Quote:

Originally Posted by flysmith

Do you mean the DSP tool software? I'm not aware of any additional USB driver software, unless I'm missing something.

The cable was purchased new for the amp, but it is 10ft so perhaps I should go shorter.

I used to use a 15' with a Helix DSP.2 and it worked -it uses the same software.

Try any other USB cable. I also used to have quite a few bad USB cables -especially the cheapo eBay ones.

flysmith · 11-04-2018, 01:23 PM

Quote:

Originally Posted by Encanto

I used to use a 15' with a Helix DSP.2 and it worked -it uses the same software.

Try any other USB cable. I also used to have quite a few bad USB cables -especially the cheapo eBay ones.

I'll have to buy a couple more off of Amazon since got rid of my mini-USB cables over the years as nothing used them.

The car doesn't need to be running, right? Just the accessory power for the stereo to be on?

flysmith · 11-04-2018, 03:14 PM

UPDATE - I downloaded version 3.xx of the DSP software, this version of the software included a separate USB Driver (you called it, IK6SPEED). I must have missed it in the documentation and assumed all drivers were part of the main DSP Tool install .exe file. The amp connected without a problem to the software. I presume it will now also connect to v4.3x as well, but didn't have time to test it as it's sitting parked outside of my local shop for major service.

I made the profile update which made an immediate change to the overall tone - SO much better. I still have to do some tweaking as the dash-mounted center just sounds a bit off (I have to notch a couple frequencies downward in the tool), but it's almost there.

Thanks, folks, for your replies and help.

11-03-2018, 04:28 PM	#1
flysmith Enlisted Member 8 Rep 32 Posts Drives: 328i xDrive M-sport edition Join Date: Oct 2018 Location: Philly area iTrader: (0)	PP82DSP won't connect to software I had the PP82 installed this week to my F30 along with the BSW S1 and Ghost subs kit. I had my installer connect a 10ft USB cable to it so I could access it easily with my laptop. With the stereo on (and volume down), I connect the USB cable from the amp to my laptop and then start the DSP - PC Tool app. The amp is not being recognized as connected. I downloaded v4.31 of the app from BimmerTech's site. Should I try an older version of the app? I didn't think it would matter as the manual says that if the software detects an older firmware version, it would automatically update to the newer version. Any suggestions?
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11-03-2018, 07:26 PM	#2
Wgosma Lieutenant Colonel 806 Rep 1,906 Posts Drives: 2012 F25 X3 28i (N52) Join Date: Sep 2018 Location: Northern Nevada iTrader: (0)	Sorry I can't help...I just finished installing the same model amp in my X3 (F25). I haven't yet got to tuning business. But, maybe you can help me out? I need a users manual for the amp...can you post the PDF or link to where it can be found online? Good luck, Thanks/Bill Last edited by Wgosma; 11-03-2018 at 09:12 PM..
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11-04-2018, 03:14 PM	#12
flysmith Enlisted Member 8 Rep 32 Posts Drives: 328i xDrive M-sport edition Join Date: Oct 2018 Location: Philly area iTrader: (0)	UPDATE - I downloaded version 3.xx of the DSP software, this version of the software included a separate USB Driver (you called it, IK6SPEED). I must have missed it in the documentation and assumed all drivers were part of the main DSP Tool install .exe file. The amp connected without a problem to the software. I presume it will now also connect to v4.3x as well, but didn't have time to test it as it's sitting parked outside of my local shop for major service. I made the profile update which made an immediate change to the overall tone - SO much better. I still have to do some tweaking as the dash-mounted center just sounds a bit off (I have to notch a couple frequencies downward in the tool), but it's almost there. Thanks, folks, for your replies and help.
	Appreciate 0 Quote