Don't ever use AAMI or smart repair

pmunger · 04-17-2013, 09:52 PM

Quote:

Originally Posted by Superdaws

› we will authorise the repairs if we agree your repairer’s quote is reasonable and will result in your vehicle being repaired safely and in a cost effective manner.

I have read the PDS many times - and I am talking from direct experience I have with GIO right now. Have you had experienece with this?

The problem is the part of the PDS quoted above.
Reasonable - what does this mean? From my point of view using an Audi authorised repairer is reasonable, from GIO point of view the cheaper quote is more reasonable.

I expected that I could choose my repairer and get an Audi authorised one to perform the repair without additional costs. The Assessor did not understand that he could pay me "their reasonable" repair costs if I want to use my preferred repairer.

I am onto them and I am not going out without a fight.

minijet · 04-17-2013, 10:34 PM

Quote:

Originally Posted by pmunger

I have read the PDS many times - and I am talking from direct experience I have with GIO right now. Have you had experienece with this?

The problem is the part of the PDS quoted above.
Reasonable - what does this mean? From my point of view using an Audi authorised repairer is reasonable, from GIO point of view the cheaper quote is more reasonable.

I expected that I could choose my repairer and get an Audi authorised one to perform the repair without additional costs. The Assessor did not understand that he could pay me "their reasonable" repair costs if I want to use my preferred repairer.

I am onto them and I am not going out without a fight.

Dont bother with GIO nor AAMI.
Had such a hassle with GIO on my claim on previous car and it wasnt even my fault.. even then they didnt like me going to my own repairer...

think its in court now..

Just stick with ones that your local recommended smash repairer recommends.
Mine recommends NRMA and have changed all my insurances to them.

jctg · 04-17-2013, 10:44 PM

Quote:

Originally Posted by TWD

Problem these days is it is a sausage factory. What happened to quality?!

Same thing as your TV, fridge, washing machine, etc. They are no longer built to last.

Sephanite · 04-17-2013, 10:45 PM

i am really happy with Allianz's repair work on my previous BMW. It's a shame that their prices for this bmw was a bit steep, therefore i went to racv

JOHN328 · 04-19-2013, 06:29 PM

I've just rang AAMI and told them about my experience with CAPITAL SMART & the smartass (BRADLEY).
CAPITAL SMART doesnt open on weekends so AAMI will call me back next week.
Let's hope AAMI sort this out to my satisfaction so they can keep their business.
Will keep you guys updated with my claim.
Thanks guys for the help so far, will need more if I need...
Cheers

J1n · 04-19-2013, 11:11 PM

Quote:

Originally Posted by Sephanite

i am really happy with Allianz's repair work on my previous BMW. It's a shame that their prices for this bmw was a bit steep, therefore i went to racv

For RACV do u get to pick ur own repairer coz the more I see this topic being discussed it seems that majority of insurance policies requires to compare quotes and they pick who will do the repairs.

Can't we just throw it back to BmW own workshops?

MikeVictor · 04-20-2013, 01:35 AM

Quote:

Originally Posted by J1n

For RACV do u get to pick ur own repairer coz the more I see this topic being discussed it seems that majority of insurance policies requires to compare quotes and they pick who will do the repairs.

Can't we just throw it back to BmW own workshops?

Depends on your policy, which is why I picked one I knew it would never be an issue for me if I unfortunately had a claim.

J1n · 04-20-2013, 02:19 AM

Quote:

Originally Posted by Dabaitu

Quote:

Originally Posted by J1n

For RACV do u get to pick ur own repairer coz the more I see this topic being discussed it seems that majority of insurance policies requires to compare quotes and they pick who will do the repairs.

Can't we just throw it back to BmW own workshops?

Depends on your policy, which is why I picked one I knew it would never be an issue for me if I unfortunately had a claim.

Who are you with man

MikeVictor · 04-20-2013, 06:49 PM

Quote:

Originally Posted by J1n

Who are you with man

Allianz.

The existing insurance thread shows how AAMI handles claims, first page fifth or sixth post.

http://www.f30post.com/forums/showthread.php?t=714560

J1n · 04-20-2013, 09:33 PM

Quote:

Originally Posted by Dabaitu

Quote:

Originally Posted by J1n

Who are you with man

Allianz.

The existing insurance thread shows how AAMI handles claims, first page fifth or sixth post.

http://www.f30post.com/forums/showthread.php?t=714560

I shall start preparing my analysis for renewal. If Allianz lets me pick my mechanic then that's a tumbs up

Sephanite · 04-21-2013, 05:10 AM

RACV allowed me to repair at Charlie Battisti. When i was with Allianz, they allowed me to repair at Charlie Battisti aswell

J1n · 04-21-2013, 10:43 PM

Quote:

Originally Posted by Sephanite

RACV allowed me to repair at Charlie Battisti. When i was with Allianz, they allowed me to repair at Charlie Battisti aswell

Cool NOTED

digitallust · 05-21-2013, 02:13 AM

Quote:

Originally Posted by Spikey

<insert faceplam.jpg>

AW definitely has clear coat....

Correct, I bought AW touch up paint from my dealer and it came as two bottles... one as AW and the other was the clear coat

Sephanite · 05-21-2013, 03:50 AM

so how did this repair turn out?

AMJAM · 05-21-2013, 05:18 AM

Guys you get what you pay for. If you want to pay peanuts expect to get monkeys. I am an insurance broker and wouldn't go anywhere near GIO or AAMI. I took the top of the range BMW Insurance and haven't looked back have had it for years. They only use BMW specialist repairers claims service is amazing etc, etc.

screenshot · 05-21-2013, 07:53 AM

AAMI is truly one of the worst insurers out there. My old man had terrible experiences with them and switched to GIO afterwards.

Personally I can vouch for Allianz. They will let you chose your repairer with no questions asked.

I've recently switched over to CGU and their PDS also says you can choose own repairer with no disclaimer to say they get final say.

04-17-2013, 10:45 PM	#26
Sephanite Captain 57 Rep 603 Posts Drives: BMW Z4 Join Date: Sep 2006 Location: Melbourne iTrader: (0)	i am really happy with Allianz's repair work on my previous BMW. It's a shame that their prices for this bmw was a bit steep, therefore i went to racv
	Appreciate 0 Quote

04-19-2013, 06:29 PM	#27
JOHN328 Feeling horny 36 Rep 152 Posts Drives: BMW F30 328 Join Date: Sep 2012 Location: Melbourne VIC iTrader: (0)	I've just rang AAMI and told them about my experience with CAPITAL SMART & the smartass (BRADLEY). CAPITAL SMART doesnt open on weekends so AAMI will call me back next week. Let's hope AAMI sort this out to my satisfaction so they can keep their business. Will keep you guys updated with my claim. Thanks guys for the help so far, will need more if I need... Cheers __________________ BMW F30 328i Sport Line
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04-21-2013, 05:10 AM	#33
Sephanite Captain 57 Rep 603 Posts Drives: BMW Z4 Join Date: Sep 2006 Location: Melbourne iTrader: (0)	RACV allowed me to repair at Charlie Battisti. When i was with Allianz, they allowed me to repair at Charlie Battisti aswell
	Appreciate 0 Quote

05-21-2013, 03:50 AM	#36
Sephanite Captain 57 Rep 603 Posts Drives: BMW Z4 Join Date: Sep 2006 Location: Melbourne iTrader: (0)	so how did this repair turn out?
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05-21-2013, 05:18 AM	#37
AMJAM Captain 33 Rep 944 Posts Drives: 2013 Alpine 328I MSport Join Date: Oct 2012 Location: What is the Matrix iTrader: (0)	Guys you get what you pay for. If you want to pay peanuts expect to get monkeys. I am an insurance broker and wouldn't go anywhere near GIO or AAMI. I took the top of the range BMW Insurance and haven't looked back have had it for years. They only use BMW specialist repairers claims service is amazing etc, etc. __________________ 2013 Alpine White 328I M Sport ARRIVED
	Appreciate 0 Quote

05-21-2013, 07:53 AM	#38
screenshot Private First Class 22 Rep 198 Posts Drives: BMW F80 LCI M3 2015 Join Date: Oct 2012 Location: Melbourne Australia iTrader: (0)	AAMI is truly one of the worst insurers out there. My old man had terrible experiences with them and switched to GIO afterwards. Personally I can vouch for Allianz. They will let you chose your repairer with no questions asked. I've recently switched over to CGU and their PDS also says you can choose own repairer with no disclaimer to say they get final say.
	Appreciate 0 Quote