Software update impossible

TheBingoBalls · 03-17-2019, 02:21 PM

Quote:

Originally Posted by x5mad

Sorry to thread jack but does all VO coding make it impossible for BMW to update the software?

I ask because I added TPMS which if I recall is 2VS.

I did this thinking that if my software was updated again then I would not have to redo all of the coding required for the TPMS.

I'm curious about this too because I have coded VO to allow enhanced bluetooth (BMW Office/connect two phones) and I had to update my I-Level because of iDrive/digital speedometer rebooting sporadically. They were able to do it no problem which forced me to re-code again.

Chriske92 · 03-17-2019, 03:21 PM

Quote:

Originally Posted by cjn

Quote:

Originally Posted by Chriske92

Until now car is almost 2 weeks in garage. Last monday they fixed the exhaust. But the software update is complicated, they can't receive a solid connection from Münich to update it. It looks like they are taking my car hostage

I call everyday to ask when the problem is going to be fixed, but everytime i receive the same answer. No connection to Múnich, so they still can't update the software

Why not march in to your dealer and demand the return of the car as it is.

Take it away and find a helpful (local) person on this forum to VO code the car for you, bringing the FA into line with the VIN by deleting any spurious codes.

Then take it back to the dealer and tell them to fix whatever problem is causing error codes.

Actually dealer said he is not allowed to give the car back with engine warning light on. Tomorrow i will call to Münich to see what's going on

Billfitz · 03-17-2019, 05:02 PM

If a dealer pulled that crap with me I'd return with my ownership papers and a policeman, and if he refused to give me my car he'd be arrested.

Chriske92 · 03-17-2019, 05:16 PM

Quote:

Originally Posted by Billfitz

If a dealer pulled that crap with me I'd return with my ownership papers and a policeman, and if he refused to give me my car he'd be arrested.

Untill this problem i couldn't complain of my dealer. Made everything in time and without any hidden expenses. Very reasonable dealer.

I will give him benefit of the doubt and call Munich tmrw to see what's happening there. I'm sure the dealer has tied hands on this one.

Chriske92 · 03-21-2019, 03:28 AM

Quote:

Originally Posted by Billfitz

If a dealer pulled that crap with me I'd return with my ownership papers and a policeman, and if he refused to give me my car he'd be arrested.

So yesterday the mechanic went with my car to BMW Bornem, which is the head office of the BeNeLux. They programmed it, but software was not the problem. They saw today, that is actually the turbo which is broken.
I ask myself which kind of idiots i'm dealing with really. Luckily car is under warranty

88tuning.id · 03-21-2019, 04:12 AM

Quote:

Originally Posted by Chriske92

Quote:

Originally Posted by Billfitz

If a dealer pulled that crap with me I'd return with my ownership papers and a policeman, and if he refused to give me my car he'd be arrested.

So yesterday the mechanic went with my car to BMW Bornem, which is the head office of the BeNeLux. They programmed it, but software was not the problem. They saw today, that is actually the turbo which is broken.
I don't which kind of idiots i'm dealing really. Luckily car is under warranty

Sounds like shady dealers you face earlier. Good everything has been fixed and sorted out

Billfitz · 03-21-2019, 07:23 AM

Quote:

Originally Posted by Chriske92

I don't which kind of idiots i'm dealing really.

Is there more than one kind?

Chriske92 · 03-21-2019, 08:28 AM

Quote:

Originally Posted by 88tuning.id

Quote:

Originally Posted by Chriske92

Quote:

Originally Posted by Billfitz

If a dealer pulled that crap with me I'd return with my ownership papers and a policeman, and if he refused to give me my car he'd be arrested.

So yesterday the mechanic went with my car to BMW Bornem, which is the head office of the BeNeLux. They programmed it, but software was not the problem. They saw today, that is actually the turbo which is broken.
I don't which kind of idiots i'm dealing really. Luckily car is under warranty

Sounds like shady dealers you face earlier. Good everything has been fixed and sorted out

It's not repaired YET 😂 Tomorrow my car would be finished, if they receive the parts and installed them. Do you guys know if labour hours are also considered as warranty in your country?

Chriske92 · 03-21-2019, 08:28 AM

Quote:

Originally Posted by Billfitz

Quote:

Originally Posted by Chriske92

I don't which kind of idiots i'm dealing really.

Is there more than one kind?

I hope it stays with 1 kind 😭

88tuning.id · 03-21-2019, 08:51 AM

Quote:

Originally Posted by Chriske92

It's not repaired YET 😂 Tomorrow my car would be finished, if they receive the parts and installed them. Do you guys know if labour hours are also considered as warranty in your country?

Yep, labour is part of the warranty program in my country.

Billfitz · 03-21-2019, 10:34 AM

Those clowns should be paying you for the time you've been without the car.

Vortex8 · 03-22-2019, 01:38 AM

I guess this depends on your deal, but I have in mine that if the repair would take more than 2 or 3 days they are obliged to provide me a courtesy car. It depends how hard are you pushing them. But with this hassle, I would tell them that they should compensate somehow for the blame game of wrong SW...

Chriske92 · 03-22-2019, 02:54 PM

Quote:

Originally Posted by Vortex8

I guess this depends on your deal, but I have in mine that if the repair would take more than 2 or 3 days they are obliged to provide me a courtesy car. It depends how hard are you pushing them. But with this hassle, I would tell them that they should compensate somehow for the blame game of wrong SW...

Actually i expected only 2 or 3 days without car. But it went on for 2 weeks.
Today i get my bad boy back with a repaired exhaust, software update and a new turbo. Finally! Oh boy i missed the car alot

Chriske92 · 03-22-2019, 02:57 PM

Quote:

Originally Posted by Billfitz

Those clowns should be paying you for the time you've been without the car.

i received an appology. I expected they would carwash my car, which they didn't

Billfitz · 03-22-2019, 03:59 PM

Good, you don't need them scratching your paint too.

03-17-2019, 05:02 PM	#25
Billfitz Lieutenant General 8218 Rep 16,054 Posts Drives: '15 328iX GT Join Date: Jan 2015 Location: New Hampshire iTrader: (0)	If a dealer pulled that crap with me I'd return with my ownership papers and a policeman, and if he refused to give me my car he'd be arrested.
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03-21-2019, 10:34 AM	#33
Billfitz Lieutenant General 8218 Rep 16,054 Posts Drives: '15 328iX GT Join Date: Jan 2015 Location: New Hampshire iTrader: (0)	Those clowns should be paying you for the time you've been without the car.
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03-22-2019, 01:38 AM	#34
Vortex8 Enlisted Member 14 Rep 48 Posts Drives: BMW GT 328xi Join Date: Jun 2018 Location: Sweden iTrader: (0)	I guess this depends on your deal, but I have in mine that if the repair would take more than 2 or 3 days they are obliged to provide me a courtesy car. It depends how hard are you pushing them. But with this hassle, I would tell them that they should compensate somehow for the blame game of wrong SW...
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03-22-2019, 03:59 PM	#37
Billfitz Lieutenant General 8218 Rep 16,054 Posts Drives: '15 328iX GT Join Date: Jan 2015 Location: New Hampshire iTrader: (0)	Good, you don't need them scratching your paint too.
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