[mwh2009]

Originally Posted by XRAVE

Had the same issue today while using Navigation. How do I double check that I have automatic updates on? Am I going to have to take it into the dealer to get this resolved?

I remember this used to happen on my 135i because of the jb4. Hot day + shitty wiring on the CANBUS and my instrument cluster would freak out.

This worries me about getting a JB4 if the electrical is already freaking out.

That's wierd. Glad I saw it here first because I would lose my $hit if that happened to me in my brand new car....

[rambalu80]

Originally Posted by cptcrunch

My service adviser said that you can update the software via USB stick if you download it from the BMW website. I'm not sure if the software we can download is the same the dealers have access to, but its possible.

Mine has not done this since the update, but I am definitely keeping an eye out for it.

I agree. I think they are two different software updates.

I just checked on the BMW website for my VIN and it states that my software is up to date, but this software is for the connected drive system.

[RPM90]

My 340i has the standard gauge cluster not the one shown above.
I have not had this happen to mine.

But, it doesn't surprise me. Just about everything is computer controlled in a modern car like a BMW. And, it's probably operating on some Windoze based system. :O)
So, not unexpected.

Even the windows are not directly operated by the window switches anymore.
In the past you pressed the electric window switch and you actually controlled the electrical contact to power the window motor.
Now, the window switch is a mouse button push telling the cars computer that you want the window up or down and the OS then decides if it will allow it or not, or it might instead decide to turn the HVAC heat up another 10 degrees.

SkyNet will attain consciousness in 5...4...3.... LOL!

[Weaselboy]

Originally Posted by rambalu80

I agree. I think they are two different software updates.

I just checked on the BMW website for my VIN and it states that my software is up to date, but this software is for the connected drive system.

You are correct, it is two different updates. The one on that BMW web site you install with a USB key is just Bluetooth and phone interface updates and does not impact anything else. The more general software update that controls iDrive and all must be installed by the dealer.

That site shows my car is "up to date", but I dropped off my car today for the one year service/oil change and the dealer shows it needs a recall software update.

[rambalu80]

Originally Posted by rambalu80

I had the same issue on my car a couple of weeks back. I was driving with the navigation on and slowing down to make a turn at an intersection and I had the same thing happen as posted in the videos above.

FWIW, my car is a July 2015 build out of Munich.

I'm coming up on my 1st oil change next month and have added this to my service appointment.

Took my car in for my 1 year oil change over the weekend and let them know of this issue. SA informed me that they will check but may have to do a software update or replace the gauge cluster.

About an hour and a half later, tech brought my car out. SA informed me that the oil change was complete, but they were unable to reset the service indicator. They needed more time to diagnose the issue and fix it, and suspect that it may also be related to the gauge issue. So, I now have another appointment set up for Oct 7 since I may not be able to bring the car back in sooner.

[wilbur_the_goose]

I had something very similar in my old E90 several years ago. They needed to replace the entire instrument cluster (under warranty).

[stvding]

Same happened to my 2016 435i on 9/30 when i get off a ramp at hwy 400/ 407 in north york Ontario. I pulled into a carpool lot , turned engine off then on, back to normal. Yes, i had my nav on before it went out. First i saw my hud went dark, then dash went crazy. But the engine still gave power when i stepped on gas. I had a obd2 "automatic" device that can check error code, nothing popped up. I had the car for a year, this is the first time, it was at 17800 km when it happened

[asus389]

My e90 has done this on several occasions. Now the thing has partially failed in that the cluster won't light up, the window switches won't work, the headlight switch is dead, and the hazards are dead. The turn signal also won't work, but curiously the BC button does. I my case the dash was out on my car twice when they replaced the AC evaporator and again when they fixed some problems caused by that repair so I suspect something got screwed up. The only fault that showed was the cluster not communicating with the radio. Unplugging the radio and plugging it back in fixed it the first time. The second time it miraculously fixed itself. This time who knows.

I will say that if you have an older car the cluster has a way of going nuts if your battery is on the way out. I doubt that would be the case in a 2016 though.

[erichfz]

My 2016 328 does that every time at this one particular fwy exit on my way to work. But only with navigation on, doesn't do that with navigation off. Mine only has 7000 miles, and automatic map update is on. Got a service appt this coming Monday. Yep yep.

[stvding]

Originally Posted by Weaselboy

You ill need to take it to the dealer. Your car does not do over the air firmware updates like this.

Only tesla does this. Haha

[stvding]

It happened to me today. The second time!! First time is 9/30 this year. Both exiting a hwy ramp with nav route on. I had the car for a year, definitely not the first time i exiting a hwy with my nav on. I tried again earlier tonight. Different location but off a hwy. nothing happens. Both incidents were occurred out of town. Seem like only 2016 model are effected? Recall??

[kevinf]

There was a discussion that I started in the 2 series forums too. I also only get this issue on one particular freeway exit with nav on. We are thinking that it's the inability of the cluster to draw the freeway exit intersection, causing the whole cluster to restart repeatedly until that you are away from that area.

[erichfz]

Got my car back this morning, took the same exit with navigation on, didn't happen, so i guess it's fixed....

So the service rep told me they reset the system, did not mention update or patch. He did mentioned that there's a service bulletin on this issue but I couldn't find it online.

Everything got reset, all my coding (windows down/up, mirror fold, and video via usb) gone.

Ok, so below is what they put on the invoice.

"Cause: Software error in navigation head unit
S11 engine
5057 software error in navigation head unit warranty connected
battery charger and check ran test plan and to program car inst cluster
asd and fem found sib 620616 dc 6512580200 lo 0000006 performing
vehicle test LO 6121528 connected battery charger lo program/encode"

can anybody decipher that ??

Eric

[FeelinBlessed]

Originally Posted by cptcrunch

My service adviser said that you can update the software via USB stick if you download it from the BMW website. I'm not sure if the software we can download is the same the dealers have access to, but its possible.

Mine has not done this since the update, but I am definitely keeping an eye out for it.

Glad it got sorted out. Hate when these things happen with a new car...But knowing BMW's reputation I guess it comes with the territory

[Jer025]

This same thing happened to me (2016 340i) at night coming off a highway exit ramp. I was traveling rather "quickly" so this really got my attention but it has not happened since.

[ViperJa]

same thing, only happened once and never again. I would if over the air map updates would solve this?

[str86diesel]

I took my car to the shop yesterday for this exact same thing (and a coolant issue). According to the Service Advisor, this issue has not been reported to BMW yet and they have no record for it. So pretty much they sent me on my way and said that until I can get it on video or show evidence of it happening, BMW will not approve them diving into my car to look at the issue.


It has happened to me a few times, but I cannot seem to find any patter for it. Has anyone been able to reliably recreate it and or have any advice for how I can recreate it at will to show them? The few times it has happened has been with the Nav on and exiting the highway, but its very random.

[les anderson]

Sorry to revive old thread, but this happened on my 2016 last weekend and my car is currently getting a new cluster installed! Showed my SA OPs YouTube vid and he was going to show it to tech. Can’t believe they are changing out hardware as this seems like a software issue, but whatever I guess!