exterior trim

IENH · 12-23-2022, 02:54 PM

Hi all,

See attached images.

Bought the car from BMW main dealer, full years warranty and paid for additional 2 years on top too.

Spoke to the service advisor, he stated

“exterior parts are not covered”.

I understand if bumped, scratched, hit, dents etc - but this is a window trim coming away.

Thoughts?

Thank you.

eff32fl · 12-23-2022, 03:10 PM

Talk to his supervisor or another dealership. People get headlights replaced under warranty.

tturedraider · 12-23-2022, 03:10 PM

Just fyi for y’all to notice - he has a 435d, he’s in Hampshire, UK, not New Hampshire, U.S.

Billfitz · 12-23-2022, 03:15 PM

It probably just needs a fastener replaced. According to realoem.com it's actually heavy duty velcro, BMW part # 51377164933. The cost is perhaps a quid.

mmm-five · 12-24-2022, 06:13 AM

I believe trim and seals are specifically excluded from the AUC/aftermarket warranties in the UK.

If it's a fairly recent purchase, then I'd be speaking to the supplying dealer about a fix...or at least some 'goodwill' contribution.

12-23-2022, 02:54 PM	#1
IENH Registered 0 Rep 3 Posts Drives: 435d xDrive Grandcoupe Join Date: Dec 2022 Location: Hampshire iTrader: (0)	exterior trim - warranty Hi all, See attached images. Bought the car from BMW main dealer, full years warranty and paid for additional 2 years on top too. Spoke to the service advisor, he stated “exterior parts are not covered”. I understand if bumped, scratched, hit, dents etc - but this is a window trim coming away. Thoughts? Thank you. Attached Images
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12-23-2022, 03:10 PM	#2
eff32fl Lieutenant Colonel 1052 Rep 1,788 Posts Drives: 2019 440i M Sport THP MPPSK Join Date: Jun 2020 Location: Florida iTrader: (0)	Talk to his supervisor or another dealership. People get headlights replaced under warranty.
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12-23-2022, 03:10 PM	#3
tturedraider Major General 4969 Rep 6,234 Posts Drives: 2018 340i M Sport Join Date: Apr 2006 Location: Chicago, Edgewater (via Texas & Tennessee) iTrader: (0) Garage List 2018 BMW 340i M Sport [9.38] 2020 BMW M340i xDrive [10.00] 2018 BMW 340i M Sport [8.00] 2006 BMW 330i Sport [4.50] 2004 BMW 330i ZHP [7.25] 2000 BMW 328i [6.00]	Just fyi for y’all to notice - he has a 435d, he’s in Hampshire, UK, not New Hampshire, U.S. __________________ www.bmwcca.org member #388003 - Use me as a referral & you could win a one day ///M Driving School!! ___________________________________________
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12-23-2022, 03:15 PM	#4
Billfitz Lieutenant General 8225 Rep 16,065 Posts Drives: '15 328iX GT Join Date: Jan 2015 Location: New Hampshire iTrader: (0)	It probably just needs a fastener replaced. According to realoem.com it's actually heavy duty velcro, BMW part # 51377164933. The cost is perhaps a quid.
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12-24-2022, 06:13 AM	#5
mmm-five First Lieutenant 222 Rep 375 Posts Drives: 2006 Z4MC + 2015 320D M-Sport Join Date: Aug 2017 Location: Liverpool, UK iTrader: (0)	I believe trim and seals are specifically excluded from the AUC/aftermarket warranties in the UK. If it's a fairly recent purchase, then I'd be speaking to the supplying dealer about a fix...or at least some 'goodwill' contribution.
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