Bay Area Service Centers

Project Elite · 11-04-2015, 10:32 PM

My front and rear brake pads are almost worn out, thus needing to go in for a brake job under warranty. My question is, does anyone have any experience with service centers and aftermarket mods? Some of my mods are easily reversible such as piggyback and intake. And there are some I won't bother with such as springs and MPE. My biggest concern is my ER downpipe. I'm just going in for a brake job, but afraid they will mark me down for it and void my drivetrain warranty.

BTW, I typically visit Peter Pan BMW but will travel a bit for the assurance.

Charlie@McKennaBMWService · 11-13-2015, 10:06 AM

Concord BMW, request Joey as an SA and Mert as a technician.

Boxtyp3 · 11-13-2015, 10:10 AM

Fremont BMW. Ask for Aaron as service adviser.

Project Elite · 11-13-2015, 10:45 AM

Quote:

Originally Posted by Charlie@McKennaBMWService

Concord BMW, request Joey as an SA and Mert as a technician.

Quote:

Originally Posted by Boxtyp3

Fremont BMW. Ask for Aaron as service adviser.

It's confirmed that they will overlook my mods, given I'm not having any warranty work done? Just done want to take the risk, thanks!

brracing · 11-17-2015, 06:02 PM

If you are looking for a performance shop we are in the Los Gatos area, just outside of San Jose! If you are ever in the neighborhood, please feel free to swing by!

kreuz · 11-24-2015, 12:32 AM

I always go to Justin in Peter Pan. Knew him when he was at Fremont and followed him to Peter Pan after he switched.

I'm actually going in for brakes too, so I'll try to remember to ask for you lol

Project Elite · 11-24-2015, 03:23 AM

Quote:

Originally Posted by kreuz

I always go to Justin in Peter Pan. Knew him when he was at Fremont and followed him to Peter Pan after he switched.

I'm actually going in for brakes too, so I'll try to remember to ask for you lol

Please do! I can undo most of my mods but the downpipe is my biggest concern. Please update me on what he says.

Project Elite · 12-05-2016, 04:20 PM

I typically use Justin at Peter Pan but now he's gone, any others that are mod friendly here? I'm just going in for the removal of the BMW Assist and Concierge service.

kreuz · 12-06-2016, 03:29 AM

Quote:

Originally Posted by Project Elite

I typically use Justin at Peter Pan but now he's gone, any others that are mod friendly here? I'm just going in for the removal of the BMW Assist and Concierge service.

He might be at stevens creek now.

Project Elite · 12-06-2016, 03:43 AM

Quote:

Originally Posted by kreuz

He might be at stevens creek now.

Dang, don't really want to make the drive. I looked at some yelp reviews and it looks like Kenny Lew has had consistently good reviews. One of the Yelper mentioned he also drives a modified bimmer, hopefully he's just as cool if not better!

jgoens · 12-09-2016, 11:38 PM

Quote:

Originally Posted by Project Elite

Dang, don't really want to make the drive. I looked at some yelp reviews and it looks like Kenny Lew has had consistently good reviews. One of the Yelper mentioned he also drives a modified bimmer, hopefully he's just as cool if not better!

I go over to Peter Pan about once a week (I just like hanging out there..and always get a mocha while I'm there) They all know me. Kenny has a modified car as far as DP and JB4 but as I have said in other threads, it is not the SA's who run the show--it is the techs and foremen. But for brakes, you will be fine with mods. I had my brakes done there a couple months ago and left the mods on. Right now I am dealing with a fault issue and they made me take them off. I'm driving stock now, other than the CP, and not liking it.

I have an appt. on tuesday for a rattle and plan on driving with Jared, a foreman. I went in a month ago with the codes intact and drove with another foreman and after seeing my mods they said take them off because we can't diagnose. But, I have had things done there several times this year and left the mods on.

jgoens · 12-09-2016, 11:45 PM

Quote:

Originally Posted by Project Elite

I typically use Justin at Peter Pan but now he's gone, any others that are mod friendly here? I'm just going in for the removal of the BMW Assist and Concierge service.

I did the removal a week ago...make an appt. for tuesday. I am going in at 10:20..we can hang out, drink mochas and talk mods with the service guys.

Project Elite · 12-10-2016, 12:06 AM

Quote:

Originally Posted by jgoens

I did the removal a week ago...make an appt. for tuesday. I am going in at 10:20..we can hang out, drink mochas and talk mods with the service guys.

I just had it removed on Wednesday. Had requested for Kenny but I guess he wasn't there so I was greeted by Wai again. Got it all done and had some recall work to do but I have an aftermarket intake so they couldn't perform it. Do you think it'll affect my warranty if anything engine related were to happen?

Btw, I took like 4 cups of coffee that day for me and my girlfriend

man they're good especially the french vanilla with some espresso

jgoens · 12-10-2016, 01:16 AM

Quote:

Originally Posted by Project Elite

I just had it removed on Wednesday. Had requested for Kenny but I guess he wasn't there so I was greeted by Wai again. Got it all done and had some recall work to do but I have an aftermarket intake so they couldn't perform it. Do you think it'll affect my warranty if anything engine related were to happen?

Btw, I took like 4 cups of coffee that day for me and my girlfriend

man they're good especially the french vanilla with some espresso

Typically it is internal, so bmw does not see the mods. What recall work were you looking to get done? I have never dealt with Wai..but I think she is that somewhat cute Asian girl?
Yeah those coffees rock..I have hadone several of the French Vanilla but the regular Mocha extra strong is how I roll.

Project Elite · 12-10-2016, 03:44 AM

Quote:

Originally Posted by jgoens

Typically it is internal, so bmw does not see the mods. What recall work were you looking to get done? I have never dealt with Wai..but I think she is that somewhat cute Asian girl?
Yeah those coffees rock..I have hadone several of the French Vanilla but the regular Mocha extra strong is how I roll.

Yeah that used to be her. Now she just looks overworked but glad she got to be assistant service manager.

I was due for thermostat recall and turbo oil feed line recall.

jgoens · 12-11-2016, 11:15 AM

Quote:

Originally Posted by Project Elite

I just had it removed on Wednesday. Had requested for Kenny but I guess he wasn't there so I was greeted by Wai again. Got it all done and had some recall work to do but I have an aftermarket intake so they couldn't perform it. Do you think it'll affect my warranty if anything engine related were to happen?

Btw, I took like 4 cups of coffee that day for me and my girlfriend

man they're good especially the french vanilla with some espresso

Back to the espresso machine....took my son to Starbucks yesterday for a hot chocolate and he said, "this hot chocolate is terrible, the one at the bmw dealer is much better." Maybe, I'll just take him there for hot chocolate. And then he said the best thing..."it's free too" When he said that I thought of this thread.

blakei · 02-25-2017, 08:54 AM

Hi all, bought my CPO F30 328i at Fremont BMW. It's ready for a service but I live closer to Stevens Creek BMW. Any current recommendations for SAs there? The only mod I have so far is an AA axle back exhaust. Looking to do a CAI and AA tune this year, so hoping to find a friendly SA. Thanks.

apexmoti · 11-28-2017, 12:25 AM

Any recommendations for warranty work? Just looking for them to actually do the work properly...
Fremont looks pretty terrible on Yelp, so looking to see who which service advisors and technicians y'all recommend in the Bay.

Zeke_D20 · 05-28-2018, 08:47 PM

Hey all, been looking through the forums but they seem to be a little old. Has there been any update on mod friendly dealers/SA's in the Bay Area?

PA328i · 06-01-2018, 04:42 AM

Does anyone go to Mountain View BMW or Stevens Creek BMW? Which SA do you recommend?

RRedline · 07-09-2018, 04:17 PM

How about non-dealer service in the San Jose area? Any good local shops?

FaRKle! · 07-09-2018, 05:46 PM

Quote:

Originally Posted by RRedline

How about non-dealer service in the San Jose area? Any good local shops?

I like Edge Motorworks in Mountainview.

11-04-2015, 10:32 PM	#1
Project Elite Captain 137 Rep 647 Posts Drives: F30 Join Date: Sep 2015 Location: Bay Area iTrader: (1)	Bay Area Service Centers My front and rear brake pads are almost worn out, thus needing to go in for a brake job under warranty. My question is, does anyone have any experience with service centers and aftermarket mods? Some of my mods are easily reversible such as piggyback and intake. And there are some I won't bother with such as springs and MPE. My biggest concern is my ER downpipe. I'm just going in for a brake job, but afraid they will mark me down for it and void my drivetrain warranty. BTW, I typically visit Peter Pan BMW but will travel a bit for the assurance.
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11-13-2015, 10:06 AM	#2
Charlie@McKennaBMWService 520 Rep 1,026 Posts Drives: 2018 Shelby GT350 Join Date: Apr 2013 Location: Orange County, CA iTrader: (6) Garage List 2016 Ford Fiesta ST [0.00] 2018 Shelby GT350 [0.00]	Concord BMW, request Joey as an SA and Mert as a technician. __________________ Instagram: cboy1
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11-13-2015, 10:10 AM	#3
Boxtyp3 Major 78 Rep 1,353 Posts Drives: 2015 F32 MG Join Date: Apr 2010 Location: SF Bay Area iTrader: (0) Garage List 2015 F32 435 [0.00] 2002 E46 cp [0.00] 2010 E82 135i [0.00] 2013 E92 335i [0.00]	Fremont BMW. Ask for Aaron as service adviser.
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11-17-2015, 06:02 PM	#5
brracing 23 Rep 194 Posts Drives: E46 M3, 135i, Mini Cooper S - Join Date: Sep 2008 Location: Bay Area, CA iTrader: (1)	If you are looking for a performance shop we are in the Los Gatos area, just outside of San Jose! If you are ever in the neighborhood, please feel free to swing by!
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11-24-2015, 12:32 AM	#6
kreuz Private First Class 44 Rep 142 Posts Drives: 435i Join Date: Aug 2011 Location: NorCal iTrader: (0)	I always go to Justin in Peter Pan. Knew him when he was at Fremont and followed him to Peter Pan after he switched. I'm actually going in for brakes too, so I'll try to remember to ask for you lol
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12-05-2016, 04:20 PM	#8
Project Elite Captain 137 Rep 647 Posts Drives: F30 Join Date: Sep 2015 Location: Bay Area iTrader: (1)	I typically use Justin at Peter Pan but now he's gone, any others that are mod friendly here? I'm just going in for the removal of the BMW Assist and Concierge service.
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02-25-2017, 08:54 AM	#17
blakei New Member 3 Rep 10 Posts Drives: 2013 328i M Sport Estoril Blue Join Date: Sep 2016 Location: San Jose, CA iTrader: (0)	Hi all, bought my CPO F30 328i at Fremont BMW. It's ready for a service but I live closer to Stevens Creek BMW. Any current recommendations for SAs there? The only mod I have so far is an AA axle back exhaust. Looking to do a CAI and AA tune this year, so hoping to find a friendly SA. Thanks.
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11-28-2017, 12:25 AM	#18
apexmoti Operator 6 Rep 40 Posts Drives: 2017 Alpine White 340i Join Date: Oct 2017 Location: Bay Area iTrader: (0)	Any recommendations for warranty work? Just looking for them to actually do the work properly... Fremont looks pretty terrible on Yelp, so looking to see who which service advisors and technicians y'all recommend in the Bay.
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05-28-2018, 08:47 PM	#19
Zeke_D20 Enlisted Member 10 Rep 31 Posts Drives: 2014 Black F30 335i Join Date: Feb 2017 Location: San Diego, Ca iTrader: (0) Garage List 2014 335I [0.00]	Hey all, been looking through the forums but they seem to be a little old. Has there been any update on mod friendly dealers/SA's in the Bay Area?
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06-01-2018, 04:42 AM	#20
PA328i Registered 0 Rep 2 Posts Drives: 2015 BMW 328i Join Date: Jun 2018 Location: California iTrader: (0)	Does anyone go to Mountain View BMW or Stevens Creek BMW? Which SA do you recommend?
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07-09-2018, 04:17 PM	#21
RRedline Second Lieutenant 208 Rep 262 Posts Drives: M3 ZCP MN6 Join Date: Mar 2016 Location: SF Bay Area iTrader: (0)	How about non-dealer service in the San Jose area? Any good local shops?
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