Camera malfunction to replacing the whole wiring harness?

JonasV · 03-18-2016, 06:59 PM

So i took my car in as i had a "camera malfunction" warning come up every time i put it in reverse (camera still worked).

A week passes by (with regular updates that they are having a tough time with the repair) and i get a call from the service manager telling me that they have to replace my wiring harness as they damaged it while trying to replace the camera on one of the mirrors (surround view). He was very upfront and apologetic and they've provided me with a nice loaner in the meantime.

Apparently, the harness is $6,000 (Canadian dollars) alone and once it comes in, they will need 4 days to install it. I saw my car last week (was picking up a few things) and it was in pieces... panels off, driver seat out and carpet pulled back with wires all over the place etc.

- Has anyone ever heard of anything like this? Seems like a massive job (i figure with labour over $10K)
- Do i have anything to worry about?
- The dealership has been very nice to me, I guess i'm just trying to figure out what/if anything to look out for when i get the car back.

smithf80 · 03-19-2016, 06:06 AM

I would worry about them putting it all back together with no rattle, other than that, I mean, its under warranty, so not much to worry about in terms of the work.

McBride · 03-19-2016, 06:14 AM

Your going to need more fingers and toes to count all the rattles it will have when it comes back.

03-18-2016, 06:59 PM	#1
JonasV Private First Class 6 Rep 194 Posts Drives: 2009 BMW 335i Join Date: Jan 2011 Location: Toronto iTrader: (0)	Camera malfunction to replacing the whole wiring harness? So i took my car in as i had a "camera malfunction" warning come up every time i put it in reverse (camera still worked). A week passes by (with regular updates that they are having a tough time with the repair) and i get a call from the service manager telling me that they have to replace my wiring harness as they damaged it while trying to replace the camera on one of the mirrors (surround view). He was very upfront and apologetic and they've provided me with a nice loaner in the meantime. Apparently, the harness is $6,000 (Canadian dollars) alone and once it comes in, they will need 4 days to install it. I saw my car last week (was picking up a few things) and it was in pieces... panels off, driver seat out and carpet pulled back with wires all over the place etc. - Has anyone ever heard of anything like this? Seems like a massive job (i figure with labour over $10K) - Do i have anything to worry about? - The dealership has been very nice to me, I guess i'm just trying to figure out what/if anything to look out for when i get the car back. __________________ 2009 E90 335i M Sports - SOLD 2014 F30 335xi - M Performance Edition - Black on Red
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03-19-2016, 06:06 AM	#2
smithf80 Major General 2809 Rep 5,316 Posts Drives: G80 M3 6MT Join Date: Mar 2014 Location: Long Island, NY iTrader: (1) Garage List 2022 G20 330i [9.00] 2018 F80 M3 [9.75]	I would worry about them putting it all back together with no rattle, other than that, I mean, its under warranty, so not much to worry about in terms of the work. __________________ Scott, Partner Insight Automotive Consulting Click HERE for all discounted BMW New Car Pricing Click HERE for all BMW In Stock Inventory Specials Call/Text: 516-416-5481 Email: scott@insightautoconsulting.com
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03-19-2016, 06:14 AM	#3
McBride First Lieutenant 131 Rep 364 Posts Drives: G31 M Sport + Join Date: Feb 2016 Location: Leeds, UK iTrader: (0)	Your going to need more fingers and toes to count all the rattles it will have when it comes back.
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