New 328i

PhizzurpF · 06-06-2019, 11:58 AM

Posted a few times without many responses, so giving it another shot.

My new 328i won't go into sport or eco mode via the drive control experience buttons. My check control shows all systems are fine.

Could a weak battery be the culprit? Immediately prior to the Buttons failing, I hand washed my car, which took roughly 2 hours. I'm not entirely sure, but I think my phone stayed connected during this time. Could this have drained my battery?

If I press the buttons the I drive screen displays comfort mode, so it's recognizing the button just not executing on it

mbanks21 · 06-06-2019, 12:01 PM

Are your tires inflated properly?

PhizzurpF · 06-06-2019, 12:23 PM

Quote:

Originally Posted by mbanks21

Are your tires inflated properly?

Yes. Checked that and reset.

COKen · 06-06-2019, 12:30 PM

Have you tried pulling the codes? They should give a start in fixing your issue.

PhizzurpF · 06-06-2019, 12:36 PM

Quote:

Originally Posted by COKen

Have you tried pulling the codes? They should give a start in fixing your issue.

I brought it back to the dealer I bought it from (not bmw) and they didn't see anything. I have an apt tomorrow with an authorized dealer to have a diagnostic, but I was hoping I could figure it out before-hand.

PhizzurpF · 06-06-2019, 12:51 PM

Also-The DSC button directly in front of the driving mode button quit working. If I press it, nothing happens, as it should light up on my cluster.

Billfitz · 06-06-2019, 01:10 PM

It could be as simple as an unplugged connector.

PhizzurpF · 06-06-2019, 01:12 PM

Quote:

Originally Posted by Billfitz

It could be as simple as an unplugged connector.

Where can I find this? This is my first bmw btw

Also-when this happened I was in SPORT mode via the switch (not shifter) when I tried switching back to comfort it was being intermittent. I had to press the down arrow 3-4 times to get back to comfort and then it worked. Tried to go back into sport and that's when I realized it wasn't working. I tried pressing it multiple times but it wouldn't make the switch.

PhizzurpF · 06-06-2019, 01:14 PM

Quote:

Originally Posted by PhizzurpF

Quote:

Originally Posted by Billfitz

It could be as simple as an unplugged connector.

Where can I find this? This is my first bmw btw

Also-when this happened I was in SPORT mode via the switch (not shifter) when I tried switching back to comfort it was being intermittent. I had to press the down arrow 3-4 times to get back to comfort and then it worked. Tried to go back into sport and that's when I realized it wasn't working. I tried pressing it multiple times but it wouldn't make the switch.

One more thing-yesterday when I got into my car for the first time it started in ECO mode. Since I though the button was broken, I thought I was stuck in eco, but I was actually able to click the switch to comfort and it worked?? Once I was in comfort, however, I was once again "stuck"

jeffc83 · 06-06-2019, 02:30 PM

Sounds like some bad hardware there....anything sticky in there? Thinking someone might have spilled a drink there at some point but it's just a thought.

Nh5651 · 06-06-2019, 02:32 PM

Quote:

Originally Posted by PhizzurpF

Quote:

Originally Posted by PhizzurpF

Quote:

Originally Posted by Billfitz

It could be as simple as an unplugged connector.

Where can I find this? This is my first bmw btw

Also-when this happened I was in SPORT mode via the switch (not shifter) when I tried switching back to comfort it was being intermittent. I had to press the down arrow 3-4 times to get back to comfort and then it worked. Tried to go back into sport and that's when I realized it wasn't working. I tried pressing it multiple times but it wouldn't make the switch.

One more thing-yesterday when I got into my car for the first time it started in ECO mode. Since I though the button was broken, I thought I was stuck in eco, but I was actually able to click the switch to comfort and it worked?? Once I was in comfort, however, I was once again "stuck"

You sure it started in eco, I think the default is always comfort

bimmer456 · 06-06-2019, 03:00 PM

I had a loaner that stayed in D with stick to the left. Was likely something wasn't plugged in. Wouldn't move back when I pressed the P button either.

Zanity · 06-06-2019, 03:07 PM

Quote:

Originally Posted by mbanks21

Are your tires inflated properly?

If the tires are not inflated properly, idrive will have a popup tho, as well as the " ! " on the dash. If it doesn't pop up, I don't think that's the culprit. He needs to do an OBD scan or else it's all just guess work.

Quote:

Originally Posted by Nh5651

You sure it started in eco, I think the default is always comfort

No, you can start in eco as default, I coded mine to do that, I drive in eco until the engine warms up a bit.

Quote:

Originally Posted by PhizzurpF

One more thing-yesterday when I got into my car for the first time it started in ECO mode. Since I though the button was broken, I thought I was stuck in eco, but I was actually able to click the switch to comfort and it worked?? Once I was in comfort, however, I was once again "stuck"

Ok, the problem is definitely not the tire pressure, if your tires are not inflated properly, you cannot drop down to eco pro mode or go up to sport/sport+.

PhizzurpF · 06-06-2019, 04:41 PM

Quote:

Originally Posted by Nh5651

Quote:

Originally Posted by PhizzurpF

Quote:

Originally Posted by PhizzurpF

Quote:

Originally Posted by Billfitz

It could be as simple as an unplugged connector.

Where can I find this? This is my first bmw btw

Also-when this happened I was in SPORT mode via the switch (not shifter) when I tried switching back to comfort it was being intermittent. I had to press the down arrow 3-4 times to get back to comfort and then it worked. Tried to go back into sport and that's when I realized it wasn't working. I tried pressing it multiple times but it wouldn't make the switch.

One more thing-yesterday when I got into my car for the first time it started in ECO mode. Since I though the button was broken, I thought I was stuck in eco, but I was actually able to click the switch to comfort and it worked?? Once I was in comfort, however, I was once again "stuck"

You sure it started in eco, I think the default is always comfort

Positive it started in eco. I usually turn the start stop off but I had it activated the previous drive. When it started and I saw I was in eco I was worried I would t be able to toggle back, but I was actually able to press the button and go back to comfort

PhizzurpF · 06-06-2019, 04:42 PM

Quote:

Originally Posted by bimmer456

I had a loaner that stayed in D with stick to the left. Was likely something wasn't plugged in. Wouldn't move back when I pressed the P button either.

I can move the shifter to the left and get into S mode just fine. It's only the drive mode button to toggle between sport and eco that doesn't work

PhizzurpF · 06-06-2019, 04:44 PM

Quote:

Originally Posted by jeffc83

Sounds like some bad hardware there....anything sticky in there? Thinking someone might have spilled a drink there at some point but it's just a thought.

I thought that as well, but I didn't spill anything in it. Also, the I drive screen displays the driving mode once I press the button, so it seems like the button itself is active, but he car won't actually switch modes

Billfitz · 06-06-2019, 05:32 PM

If the display shows it changes modes it probably does. It's difficult to tell the difference between Eco and Comfort. Between Comfort and Sport it's easy to tell, the transmission will go to a lower gear, and you'll see the RPMs go up.

PhizzurpF · 06-06-2019, 06:37 PM

Quote:

Originally Posted by Billfitz

If the display shows it changes modes it probably does. It's difficult to tell the difference between Eco and Comfort. Between Comfort and Sport it's easy to tell, the transmission will go to a lower gear, and you'll see the RPMs go up.

Sorry-I wasn't clear. The display doesn't actually show it switching from comfort to sport. Once I press up on the button to go to sport, the display just has a pop-up that shows I'm in comfort mode. When it's working correctly it would show the sport mode display. Perhaps I'll take a video to demonstrate

RPMs don't change

eddymerckx3 · 06-06-2019, 06:45 PM

...my guess is previous owner spilled something on console and now that its dry and caked, might b causing wiring short under button ( especially since sport appears to activate by moving shifter, but not with button).

Imperial328i · 06-07-2019, 03:26 AM

Quote:

Originally Posted by eddymerckx3

...my guess is previous owner spilled something on console and now that its dry and caked, might b causing wiring short under button ( especially since sport appears to activate by moving shifter, but not with button).

As an avionics technician, this makes the most sense to me. The computers aren't designed to monitor the function of the switches, so that's probably why you haven't seen any errors. Look on realoem.com for that part. Don't think it's very speedy.

jeffc83 · 06-07-2019, 07:49 AM

Quote:

Originally Posted by PhizzurpF

Quote:

Originally Posted by jeffc83

Sounds like some bad hardware there....anything sticky in there? Thinking someone might have spilled a drink there at some point but it's just a thought.

I thought that as well, but I didn't spill anything in it. Also, the I drive screen displays the driving mode once I press the button, so it seems like the button itself is active, but he car won't actually switch modes

Yep, definitely not that then.

PhizzurpF · 06-07-2019, 08:26 AM

Thanks everyone for the responses. It's at the dealer now. Will update the forum when diagnostic is complete!

06-06-2019, 11:58 AM	#1
PhizzurpF Second Lieutenant 108 Rep 276 Posts Drives: BMW 328i x drive Join Date: May 2019 Location: MN iTrader: (0)	New 328i - What's wring with it?? Posted a few times without many responses, so giving it another shot. My new 328i won't go into sport or eco mode via the drive control experience buttons. My check control shows all systems are fine. Could a weak battery be the culprit? Immediately prior to the Buttons failing, I hand washed my car, which took roughly 2 hours. I'm not entirely sure, but I think my phone stayed connected during this time. Could this have drained my battery? If I press the buttons the I drive screen displays comfort mode, so it's recognizing the button just not executing on it
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06-06-2019, 12:01 PM	#2
mbanks21 Colonel 1268 Rep 2,957 Posts Drives: 2015 335i MSport Join Date: Aug 2013 Location: High Bridge, NJ iTrader: (8)	Are your tires inflated properly? __________________ 2015 335i Msport/6 JB4/EWG/E30/VRSF DP/ER CP/ VRSF Race Exhaust/ Injen Intake/Verde Axis 19x8.5/9.5 245/35/275/30 Conti Extreme CS/ H&R Sports / Motorsport Hardware Stud Conversion
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06-06-2019, 12:30 PM	#4
COKen Lieutenant Colonel 981 Rep 1,560 Posts Drives: M Rster / Z4 M40i / X5 M50i Join Date: Dec 2013 Location: Colorado iTrader: (0)	Have you tried pulling the codes? They should give a start in fixing your issue. __________________ 2002 M Roadster, Steel Gray Metailic, Gray Nappa Leather, HT, TC Kline DA Shocks & Camber Plates, w/H&R Springs, Stromung Exhaust, SSR Type C. Looking for new home. 2022 Z4 M40i, Misano Blue Metallic, Driver Asst Pkg, Prem Pkg 2023 X5 M50i, Phytonic Blue, Black Extended Merion Leather, Driving Asst Pro Pkg, Park Asst Pkg, Exec Pkg, Climate Comfort Pkg.
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06-06-2019, 12:51 PM	#6
PhizzurpF Second Lieutenant 108 Rep 276 Posts Drives: BMW 328i x drive Join Date: May 2019 Location: MN iTrader: (0)	Also-The DSC button directly in front of the driving mode button quit working. If I press it, nothing happens, as it should light up on my cluster.
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06-06-2019, 01:10 PM	#7
Billfitz Lieutenant General 8245 Rep 16,086 Posts Drives: '15 328iX GT Join Date: Jan 2015 Location: New Hampshire iTrader: (0)	It could be as simple as an unplugged connector.
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06-06-2019, 02:30 PM	#10
jeffc83 Lieutenant Colonel 725 Rep 1,615 Posts Drives: 2015 328i XDrive Luxury Line Join Date: Nov 2016 Location: Philly Burbs, PA iTrader: (0)	Sounds like some bad hardware there....anything sticky in there? Thinking someone might have spilled a drink there at some point but it's just a thought. __________________ Originally Posted by jmg That seat was meant to be used, are you going to deny it's purpose in life?
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06-06-2019, 03:00 PM	#12
bimmer456 Major General 2966 Rep 6,001 Posts Drives: 340i Join Date: Nov 2016 Location: Pasadena, CA iTrader: (0)	I had a loaner that stayed in D with stick to the left. Was likely something wasn't plugged in. Wouldn't move back when I pressed the P button either.
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06-06-2019, 05:32 PM	#17
Billfitz Lieutenant General 8245 Rep 16,086 Posts Drives: '15 328iX GT Join Date: Jan 2015 Location: New Hampshire iTrader: (0)	If the display shows it changes modes it probably does. It's difficult to tell the difference between Eco and Comfort. Between Comfort and Sport it's easy to tell, the transmission will go to a lower gear, and you'll see the RPMs go up.
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06-06-2019, 06:45 PM	#19
eddymerckx3 Private First Class 60 Rep 147 Posts Drives: 2015 328i xdrive sport line Join Date: May 2018 Location: NY, NY iTrader: (0)	...my guess is previous owner spilled something on console and now that its dry and caked, might b causing wiring short under button ( especially since sport appears to activate by moving shifter, but not with button).
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06-07-2019, 08:26 AM	#22
PhizzurpF Second Lieutenant 108 Rep 276 Posts Drives: BMW 328i x drive Join Date: May 2019 Location: MN iTrader: (0)	Thanks everyone for the responses. It's at the dealer now. Will update the forum when diagnostic is complete!
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