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BMW 3-Series and 4-Series Forum (F30 / F32) | F30POST > Technical Forums > Navigation, iDrive, Audio, Video, Bluetooth, Phone, Cameras, Electronics > Bluetooth list showing empty - Unsolved
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      09-04-2018, 06:38 PM   #1
Dakotya
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Bluetooth list showing empty - Unsolved

First,
I am aware that there is another post on here with the same issue. However his resolution does not work for me.

I have a 2013 328i with CIC. I had 4 devices (MAX) paired to the car. My brother-in-law tried to pair a 5th device to the car. The car now shows 4 empty slots on the bluetooth screen. We can not delete/add any new devices in either the media menu or the phone menu. Old devices that were paired to the car can still play audio through the car...

I have tried the following:
•deleted BMW from iPhone Bluetooth
•restore iPhone
•checked all fuses for radio
•disconnected the battery for 1 hour
•disconnected the module cables (power and optical audio) while the car was on the reset the Bluetooth
•delete every user data in the system
•held buttons 1 & 8 to delete presets
•hidden menu in iDrive
•hidden menu on trip odometer
•Called nation BMW genius
•Called 2 local dealers
•Check about 100 posts online

My local BMW wants $165 just to look at the darn thing. I am looking for a way to delete the previous paired devices.

Click here for my Youtube posting on my issue.
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      09-05-2018, 04:38 AM   #2
Jolmers
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You could try to reboot the CIC (4th generation) iDrive, press and hold the audio volume/mute knob for 25 seconds.
Hopefully that does the trick for you.

Good luck!
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      09-05-2018, 10:24 PM   #3
Dakotya
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I forgot to mention that I did try this too. No luck
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      05-02-2021, 04:06 PM   #4
james0254
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Did you ever find a resolution? I have the same issue.
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