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      06-10-2021, 08:38 AM   #23
Desertnate
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Something I haven't seen brought up are laws concerning consent to being monitored.

Not sure how the laws in Australia work, but most US states have laws stating a person must consent to being monitored/recorded and you can't do it without their knowledge. This drives those little disclaimers when you call a customer service line warning you the call may be recorded.

Unplugging the camera is their way of showing they don't want to be recorded while working in their own place of business.
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      06-10-2021, 08:44 AM   #24
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If you suspect that you need to have the dashcam on... you need to look for another shop.
I do not trust dealers, I do not trust most mechanics. I know that it is very easy to screw up and then replace part then charge the customer. Or troubleshooting by charging customers parts until you find the issue.

I found myself a shop that I trust (when I don't feel like wrenching), they are honest and admit mistakes. They align with the way I work on my car and care. No need for dashcam.
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      06-10-2021, 09:04 AM   #25
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Quote:
Originally Posted by frchdragon View Post
If you suspect that you need to have the dashcam on... you need to look for another shop.
I do not trust dealers, I do not trust most mechanics. I know that it is very easy to screw up and then replace part then charge the customer. Or troubleshooting by charging customers parts until you find the issue.

I found myself a shop that I trust (when I don't feel like wrenching), they are honest and admit mistakes. They align with the way I work on my car and care. No need for dashcam.
And that's the way it should be. If you feel the need to have a dashcam running in the car, while it's at the mechanics, then you are clearly at the wrong shop.
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      06-10-2021, 10:03 AM   #26
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Quote:
Originally Posted by Desertnate View Post
Something I haven't seen brought up are laws concerning consent to being monitored.

Not sure how the laws in Australia work, but most US states have laws stating a person must consent to being monitored/recorded and you can't do it without their knowledge. This drives those little disclaimers when you call a customer service line warning you the call may be recorded.

Unplugging the camera is their way of showing they don't want to be recorded while working in their own place of business.
Exactly. It may be your car, but it's their shop and their business, and you are recording those employees at work doing their jobs. Where else would it be acceptable for an individual to set up a camera recording other people doing their jobs on private property?
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      06-15-2021, 10:59 PM   #27
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This is probably why:
https://www.thedrive.com/news/35965/...car-on-purpose
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      06-16-2021, 09:31 AM   #28
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I don't care what they do while they have my car. However, I expect it to be plugged in when the car is returned to me.
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