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      05-20-2015, 02:12 AM   #1
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New My BMW ConnectedDrive Portal and ConnectedDrive Store Now Live

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New My BMW ConnectedDrive Portal and ConnectedDrive Store
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The New My BMW ConnectedDrive Portal and ConnectedDrive Store. The exclusive portal for BMW ConnectedDrive customers.

  • Easier navigation of the new My BMW ConnectedDrive portal.
  • Increased 24/7 accessibility to BMW Assist™ and the ConnectedDrive Services account.
  • Launch of the ConnectedDrive Store1. First, amongst other manufacturers, BMW now offers a comprehensive in-vehicle store for displaying already subscribed services and for purchasing new or extending existing ConnectedDrive Services.

Woodcliff Lake, N.J. – May 19, 2015… BMW of North America is pleased to announce that the My BMW ConnectedDrive portal has gone live. Personalizing your ConnectedDrive Services has never been this easy and accessible from anywhere, as long as there is an internet connection.

The My BMW ConnectedDrive portal and the ConnectedDrive Store1 are available by visiting www.bmwusa.com/mybmwconnecteddrive. Customers with active BMW Assist™ accounts can log in to this portal and personalize their ConnectedDrive experience. New customers to BMW Assist™ and ConnectedDrive can create accounts in order to manage associated vehicles with ease.

A new way for Customers to manage their ConnectedDrive Services
Customers are already used to managing their ConnectedDrive Services for their vehicles either by visiting their preferred BMW Center or by contacting BMW Assist™ Customer Care. However with the launch of the new My BMW ConnectedDrive portal and the ConnectedDrive Store1, customers now have the flexibility to manage their account and purchase or extend subscriptions via the web, all from the comfort of their own home.

Included within the My BMW ConnectedDrive portal is the ConnectedDrive Store1, where customers can review services that are already subscribed to their vehicles. Customers with access to the in-vehicle ConnectedDrive Store1 can experience an unprecedented level of flexibility as they can now purchase or extend service subscriptions directly from their vehicle and the services are available a short time after. BMW is the first Automotive OEM with a comprehensive, in-vehicle store for purchasing such telematics services. The My BMW ConnectedDrive portal will continue to expand in the future by offering even more personalized services.

1For service availability information, please visit www.bmwassist.com and navigate to the “Service Availability” page.

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      05-20-2015, 08:33 AM   #2
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Hopefully, we will get some useful apps, and widgets.
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      05-20-2015, 08:35 AM   #3
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Maybe the widgets will no longer default to the ugly ass clock when you select weather.
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      05-20-2015, 08:50 AM   #4
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Apple CarPlay.

First thought... Why choose to invest in reinventing the wheel by developing an app store, creating or modifying special apps and software on a proprietary platform?
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      05-20-2015, 08:57 AM   #5
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Quote:
Originally Posted by Murph335 View Post
Apple CarPlay.

First thought... Why choose to invest in reinventing the wheel by developing an app store, creating or modifying special apps and software on a proprietary platform?
Part of my guess would be that they already started the process of investing in/developing all of this before CarPlay was even announced.
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      05-20-2015, 09:19 AM   #6
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Originally Posted by M Drei Fahrer View Post
Hopefully, we will get some useful apps, and widgets.
...that doesn't REQUIRE some "Crapple" product....
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      05-20-2015, 09:22 AM   #7
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Quote:
Originally Posted by Murph335 View Post
Apple CarPlay.

First thought... Why choose to invest in reinventing the wheel by developing an app store, creating or modifying special apps and software on a proprietary platform?
Apple Carplay ***IS*** a proprietary platform.

There have been a bunch of Android and Linux vehicle entertainment and Nav systems for a while now. But once again, just like the iWatch, the Apple fan boys never seem to notice...
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      05-20-2015, 09:23 AM   #8
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BMW ConnectedDrive Store

I still find this very lousy, compared to what other countries have access to... BMW Online Office e-mail accounts, Online Entertainment - Music without your phone, auxiliary heating, BMW Routes... Here in the US, we get minimum options in comparison....

In reference to CarPlay, The ConnectedDrive Store has been around for a while now in other countries. We just get everything last. SO, It's not like this is something new that they just created. US is just now seeing it...
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      05-20-2015, 10:00 AM   #9
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It tried to log in to the new portal with no luck. It requires a password change, and no matter what I put in, and adhere to all the requirements, I am told the password is improperly formatted. Anyone else with this issue?
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      05-20-2015, 10:25 AM   #10
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Please note that the ConnectedDrive "Store" is just able to book BMW services. This is not an appstore. You can just book services afterwards if you forgot or decided to not order them when you bought the new car.

We have the store here in Germany since last year and I have not used it once. I have the ConnectedDrive package and the only thing I can order in the store is "Internet" (for one year) or the Online Entertainment which is just a Napster music flatrate.

BTW: The portal is online here as well since a couple of months. You can edit your account preferences there, connect to the BMW Remote app and add stocks and news feeds. Nothing spectacular.
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      05-20-2015, 10:26 AM   #11
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Quote:
Originally Posted by obmd1 View Post
It tried to log in to the new portal with no luck. It requires a password change, and no matter what I put in, and adhere to all the requirements, I am told the password is improperly formatted. Anyone else with this issue?
Try ALL CAPS. (Don't know if this will work, but the i App apparently works better with ALL CAPS.)
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      05-20-2015, 10:27 AM   #12
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I just tried logging into the BMW Connected Drive portal and it won't work. Called BMW Assist and they said this is only available to US customers

Also, if you're in Canada and you're looking to add Live Traffic, Internet, Remote Services, Concierge etc, you would need to go to the dealer and get a software update which will be around $1000 + Tax. The App store would only be available for customers with an existing BMW Connected Drive services account looking to extend or add services.
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      05-20-2015, 10:56 AM   #13
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I second fix the damn widgets


Stupid clock


Widgets never work
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      05-20-2015, 11:08 AM   #14
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Originally Posted by evanevery View Post
...that doesn't REQUIRE some "Crapple" product....
Seriously. Over 70% of the world uses android devices yet Bmw continues to cater way too much to ios users. Let's hope they see the light soon. They obviously have the resources to cater to both.
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      05-20-2015, 01:22 PM   #15
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Try ALL CAPS. (Don't know if this will work, but the i App apparently works better with ALL CAPS.)
called. Staying on hold for 15 minutes, was told try lower case, despite instructions online about special characters bla bla. It works. It's nearly useless, but it works.
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      05-20-2015, 02:08 PM   #16
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Quote:
Originally Posted by mose121 View Post
Seriously. Over 70% of the world uses android devices yet Bmw continues to cater way too much to ios users. Let's hope they see the light soon. They obviously have the resources to cater to both.
Before you read what I'm about to say, keep in mind that I'm not making an argument that iOS is better than Android or vice versa (I use and really enjoy both). That's a rabbit hole of epic proportions, and I have no desire to prove either case here. Rather, if we're trying to understand why BMW favors iOS integration to Android, there are answers that are based in fact.

1) It is unlikely that the proportion of iOS to Android users in the general population is the same as that proportion in the BMW buyer population. The basis for this is that the demographics of iOS and Android skew toward iOS at upper income levels [ref 1]. It follows that the BMW owner population skews toward iOS.

2) While iOS users make up the smaller total population, they actually make up a significant statistical majority when you look at the dollars spent in e-commerce transactions. This disparity is even larger when you look at app purchases, which would be of particular focus for BMW. It's not like we're going to be shopping while driving, but we will be marketed apps that enhance iDrive. This makes iOS users more "valuable" to platform maintainers. Think of it this way, if you're going to target a user, are you going to target the one that is more likely to spend money with you, or less?

I absolutely hate the clickbait title of this article, but it contains some good statistics that explain this phenomenon: Android is for Poor People. Comscore has similar findings.

For BMW, which platform to support is a matter of return on investment. BMW knows their buyer. They have to, or they wouldn't survive the current automotive market. The most obvious answer is that it simply doesn't make sense (financially) to support Android (yet).


Reference 1: Pew Research - Smartphone Ownership 2013

"Android and iPhone owners are equally common within the cell owner population as a whole, although this ratio differs across various demographic groups. Cell phone owners from a wide range of educational and household income groupings have similar levels of Android adoption, but those from the upper end of the income and education spectrum are much more likely than those with lower income and educational levels to say they own an iPhone. Indeed, fully half—49%—of cell owners with a household income of $150,000 or more say their phone is an iPhone. And African-American cell owners are more likely than whites or Latinos to say that their phone is an Android device as opposed to an iPhone."
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      05-20-2015, 02:17 PM   #17
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Quote:
Originally Posted by obmd1 View Post
It tried to log in to the new portal with no luck. It requires a password change, and no matter what I put in, and adhere to all the requirements, I am told the password is improperly formatted. Anyone else with this issue?
I had the same problem. Try putting a speacial character at the front of the password. Worked for me.
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      05-20-2015, 02:19 PM   #18
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Back in 2006 when the iDrive on my 650i began to misbehave, lots of other owners posted similar problems. And we all bemoaned why BMW would have a Microsoft OS. (I posted on another BMW fan site where I was subsequently banned for starting a competing website for 6er owners.)

So if BMW has moved on to Apple, that's a big deal. Anything is better than Microsoft and I don't begrudge the move.

(I type this on my laptop running Microsoft software unfortunately. The programs I need and use are more readily available for PCs and I hate the bubbly Apple icons. But I do recognize crap when I can.)
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      05-20-2015, 02:41 PM   #19
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Quote:
Originally Posted by mose121 View Post
Seriously. Over 70% of the world uses android devices yet Bmw continues to cater way too much to ios users. Let's hope they see the light soon. They obviously have the resources to cater to both.
Study after study have concluded that iOS device users "spend" more money on all things related to those devices -- read: they PAY for things -- apps, services and, yes, even cars. Even app developers tend to target iOS devices first for this very reason.

BMW is a pretty smart operation with talented designers / engineers, so I can't imagine them delaying Android support for any reason other than demographics -- Apple (iOS) and BMW demographics probably align nicely.
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      05-20-2015, 02:57 PM   #20
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Maybe the widgets will no longer default to the ugly ass clock when you select weather.
Phahaha!!! Couldn't of said it better myself! Lol
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      05-20-2015, 03:13 PM   #21
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My genius told me last week that the new BMW iDrive reads the Android text and email messages directly but that with the iPhone you need to do a work around.

He couldn't tell me why.
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      05-20-2015, 04:03 PM   #22
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Quote:
Originally Posted by MalibuBimmer View Post
My genius told me last week that the new BMW iDrive reads the Android text and email messages directly but that with the iPhone you need to do a work around.

He couldn't tell me why.
Yep. This has been the case throughout iOS 8. There were workarounds before 8.2, but nothing appears to activate email or message functionality in BMW Office now.
Not only that, but BMW is taking its sweet, sweet time bringing a Snap-in Adaptor for the iPhone 6 to the U.S. (It's available in continental Europe). And no such adaptor exists for the 6 Plus ...
... which tells me that perhaps BMW is starting its jump off the iOS-first tech bandwagon. If that's true, the next question is: What to jump on to next?
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