Cracked stereo buttons

Broncho · 11-25-2015, 02:33 PM

Has anybody had these replaced or the whole head unit replaced under warranty? They cracked on my 2013 F30 after a few months but have gone pretty much straight away on my new one.

Is there much point in getting them done if they'll just crack again?

RobUK · 11-25-2015, 02:37 PM

Never had this problem myself, nor heard of it here. Pictures?

Broncho · 11-25-2015, 02:43 PM

It's happened on both of my F30s!

simon. · 11-25-2015, 02:50 PM

Not noticed on mine. Will look a bit closer tmrw to check they are you as I do use mine a lot for pre-set commands.

Broncho · 11-25-2015, 02:53 PM

It's only really noticeable at night when they light up.

JD6 · 11-25-2015, 02:55 PM

Just noticed it today on one button. I'll probably hang on a while and get it replaced close to the end of the warranty period, or sooner if it gets much worse.

NISFAN · 11-25-2015, 02:58 PM

Mine was replaced a couple of months ago under warranty.

Joe_Easy · 11-25-2015, 03:57 PM

Yep, I have exactly the same thing on button 1.

rapid64k · 11-25-2015, 04:04 PM

Nuts, How did you manage that?
the buttons only require lightest touch not sating that hit the buttons hard or anything.

Broncho · 11-25-2015, 04:10 PM

Quote:

Originally Posted by rapid64k

Nuts, How did you manage that?
the buttons only require lightest touch not sating that hit the buttons hard or anything.

No idea some of them I've hardly used, reading around it seems to be pretty common, same with the 1 series.

Mike200 · 11-25-2015, 04:21 PM

Got the same on number 2. I assumed I had scratched it somehow. Bugger, my car is outside of warranty now.

gatsojon · 11-26-2015, 07:59 AM

got that on mine too. I don't think it's the buttons actually cracking, rather the black paint behind splitting with the heat.

Not though of getting it changed but perhaps I will.

rapid64k · 11-26-2015, 08:32 AM

Quote:

Originally Posted by Broncho

No idea some of them I've hardly used, reading around it seems to be pretty common, same with the 1 series.

Thanks for getting back to me.

Odd occurrence all the same.

rocketretro · 11-26-2015, 05:50 PM

Never ever used my buttons, but definitely checking them now as it does not appear to be an isolated fault. Could it be a heat problem?

Broncho · 11-26-2015, 05:51 PM

Quote:

Originally Posted by Rocketretro

Never ever used my buttons, but definitely checking them now as it does not appear to be an isolated fault. Could it be a heat problem?

You've not pressed the buttons ever?

Andy30D · 11-27-2015, 01:12 AM

Button 4 on mine, but that's preset to kiss fm, so I thought maybe it was the devil telling me not to listen to it, so I don't anymore

It's not bothered me but if I see any on more buttons I'll have it replaced!

maverick83 · 11-27-2015, 01:31 AM

All 3 my F30's did this, my latest car I only use nr 6 for my trip computer - its the only one cracked...

Im thinking its got something to do with "oil" or something that gets transferred from your hands. Ive also stopped using any oily treatment on the dash to clean - only use Turtle Wax Leather cleaner - aloe based - on the dash and components and it would seem like the buttons are holding up - apart from the one that gets used daily.

Actually annoying - after reverse it shows the main menu and not the last menu - think the PDC is returning to the incorrect screen after use - only on audio screen does it return to audio after PDC. Hence the fact that I am pressing my programmed button every day to return to my desired last screen.

Any case - It can only be that as the others that does not get used at all does not crack

NISFAN · 11-27-2015, 07:13 AM

Quote:

Originally Posted by maverick83

All 3 my F30's did this, my latest car I only use nr 6 for my trip computer - its the only one cracked...

Im thinking its got something to do with "oil" or something that gets transferred from your hands. Ive also stopped using any oily treatment on the dash to clean - only use Turtle Wax Leather cleaner - aloe based - on the dash and components and it would seem like the buttons are holding up - apart from the one that gets used daily.

Actually annoying - after reverse it shows the main menu and not the last menu - think the PDC is returning to the incorrect screen after use - only on audio screen does it return to audio after PDC. Hence the fact that I am pressing my programmed button every day to return to my desired last screen.

Any case - It can only be that as the others that does not get used at all does not crack

You are correct Sir, it is the oil from your fingers that cause the black plastic (which is under a high amount of stress as it is an overmoulding) to crack.

rocketretro · 11-27-2015, 07:21 AM

Quote:

Originally Posted by Broncho

You've not pressed the buttons ever?

No, it's just a duplication of functions from the iDrive or steering wheel. Am I missing out on something then?

NISFAN · 11-27-2015, 07:28 AM

Quote:

Originally Posted by Rocketretro

No, it's just a duplication of functions from the iDrive or steering wheel. Am I missing out on something then?

They are programmable short cuts, navigate home, call home, call work, etc.

sweels · 11-27-2015, 07:40 AM

Also happened on mine after a few months. Replaced with no hassle under warranty and the replacement buttons did feel slightly thicker and more substantial, but still worked fine.

sweels · 11-27-2015, 07:42 AM

Quote:

Originally Posted by Mike200

Got the same on number 2. I assumed I had scratched it somehow. Bugger, my car is outside of warranty now.

I'd show them this thread and ask for it as goodwill. Quite feasible they had cracked when still under warranty as it's not immediately visible, especially in daylight - far more obvious when back lit at night.

11-25-2015, 02:33 PM	#1
Broncho Banned 2311 Rep 5,101 Posts Drives: Chav white Mercedes Join Date: Nov 2015 Location: Rainhill iTrader: (0)	Cracked stereo buttons Has anybody had these replaced or the whole head unit replaced under warranty? They cracked on my 2013 F30 after a few months but have gone pretty much straight away on my new one. Is there much point in getting them done if they'll just crack again?
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11-25-2015, 02:37 PM	#2
RobUK Brigadier General 2811 Rep 4,935 Posts Drives: 340i MPPSK Join Date: Jun 2012 Location: Sussex, N.Yorks, UK iTrader: (0) Garage List 2015 340i MPPSK [0.00] 2001 Yamaha FZS1000 [0.00]	Never had this problem myself, nor heard of it here. Pictures? __________________ Life is a state of mind
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11-25-2015, 02:43 PM	#3
Broncho Banned 2311 Rep 5,101 Posts Drives: Chav white Mercedes Join Date: Nov 2015 Location: Rainhill iTrader: (0)	It's happened on both of my F30s!
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11-25-2015, 02:50 PM	#4
simon. Colonel 922 Rep 2,559 Posts Drives: F48 25D mSport Join Date: Dec 2014 Location: Milton Keynes iTrader: (0)	Not noticed on mine. Will look a bit closer tmrw to check they are you as I do use mine a lot for pre-set commands.
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11-25-2015, 02:53 PM	#5
Broncho Banned 2311 Rep 5,101 Posts Drives: Chav white Mercedes Join Date: Nov 2015 Location: Rainhill iTrader: (0)	It's only really noticeable at night when they light up.
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11-25-2015, 02:55 PM	#6
JD6 Major General 4271 Rep 6,945 Posts Drives: 840i GC + Mini Electric L3 Join Date: May 2014 Location: United Kingdom iTrader: (0)	Just noticed it today on one button. I'll probably hang on a while and get it replaced close to the end of the warranty period, or sooner if it gets much worse.
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11-25-2015, 02:58 PM	#7
NISFAN Major General 3489 Rep 9,709 Posts Drives: BMW M2 Join Date: Aug 2012 Location: Bedford UK iTrader: (0)	Mine was replaced a couple of months ago under warranty.
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11-25-2015, 03:57 PM	#8
Joe_Easy Private 16 Rep 53 Posts Drives: 320D Touring Sport Plus Join Date: May 2012 Location: UK iTrader: (0)	Yep, I have exactly the same thing on button 1.
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11-25-2015, 04:04 PM	#9
rapid64k Captain 284 Rep 964 Posts Drives: GT 330D M Sport Plus Join Date: Sep 2015 Location: Bucks iTrader: (0)	Nuts, How did you manage that? the buttons only require lightest touch not sating that hit the buttons hard or anything. __________________ E46, F30 lastest F34 GT 330D M-Sport Plus
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11-25-2015, 04:21 PM	#11
Mike200 Second Lieutenant 69 Rep 226 Posts Drives: BMW F15 4.0D / F31 335d Join Date: Oct 2015 Location: North West iTrader: (0)	Got the same on number 2. I assumed I had scratched it somehow. Bugger, my car is outside of warranty now.
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11-26-2015, 07:59 AM	#12
gatsojon Lieutenant Colonel 498 Rep 1,502 Posts Drives: M4 CP SSII/SS Join Date: Apr 2012 Location: Manchester, UK iTrader: (0) Garage List 2017 BMW M4 CP [10.00]	got that on mine too. I don't think it's the buttons actually cracking, rather the black paint behind splitting with the heat. Not though of getting it changed but perhaps I will. __________________ Current: F82 CP SS/SS
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11-26-2015, 05:50 PM	#14
rocketretro Captain 180 Rep 761 Posts Drives: M235i Coupe Join Date: Mar 2013 Location: South Coast iTrader: (0) Garage List 2015 BMW M235i [0.00] 2017 BMW X3 xDrive3 ... [0.00]	Never ever used my buttons, but definitely checking them now as it does not appear to be an isolated fault. Could it be a heat problem? __________________
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11-27-2015, 01:12 AM	#16
Andy30D Captain 257 Rep 972 Posts Drives: 330D M sport fully loaded Join Date: Jan 2015 Location: essex iTrader: (0)	Button 4 on mine, but that's preset to kiss fm, so I thought maybe it was the devil telling me not to listen to it, so I don't anymore It's not bothered me but if I see any on more buttons I'll have it replaced! __________________ Current: 2014 '14' 330D M Sport Plus, Pro nav, visibility, Estoril, etc. 2015 '65' Ford Focus ST-3 Nav, Style pack, Door edge protectors, rear view camera, Stealth Grey. 2004 Honda CBR 600-RR.
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11-27-2015, 01:31 AM	#17
maverick83 Second Lieutenant 84 Rep 294 Posts Drives: F20 M135i Join Date: Jan 2013 Location: Surrey iTrader: (0)	All 3 my F30's did this, my latest car I only use nr 6 for my trip computer - its the only one cracked... Im thinking its got something to do with "oil" or something that gets transferred from your hands. Ive also stopped using any oily treatment on the dash to clean - only use Turtle Wax Leather cleaner - aloe based - on the dash and components and it would seem like the buttons are holding up - apart from the one that gets used daily. Actually annoying - after reverse it shows the main menu and not the last menu - think the PDC is returning to the incorrect screen after use - only on audio screen does it return to audio after PDC. Hence the fact that I am pressing my programmed button every day to return to my desired last screen. Any case - It can only be that as the others that does not get used at all does not crack
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11-27-2015, 07:40 AM	#21
sweels First Lieutenant 37 Rep 360 Posts Drives: G20 M340i Join Date: Jun 2012 Location: East Midlands iTrader: (0)	Also happened on mine after a few months. Replaced with no hassle under warranty and the replacement buttons did feel slightly thicker and more substantial, but still worked fine.
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