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      12-21-2018, 09:51 PM   #1
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Steering Gear / Power Pack Recall?

Anyone get this recall? It came from BMW but when I search online its no where to be found.
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      12-22-2018, 08:08 AM   #2
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A few threads popped up recently. It's a legitimate issue and sucks. Here is one with photos:

2012 328i electric steering failure
https://f30.bimmerpost.com/forums/sh....php?t=1469927
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      12-22-2018, 09:10 AM   #3
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Looking at this thread and the linked thread, it appears those reporting here, the failures are F30 320s and 328s. Does this apply to others of the F30 (2011-2016) family. I haven't received any notification nor heard of any similar failures. It is not in the NHTSA recall database for my VIN. Looking at REALOEM, depending on the submodel, many/if not most of the Steering gear/boxes (w/EPS) are shared across most of these platforms. This failing at highway speeds or winding roads- UGH!

Last edited by Orion4; 12-22-2018 at 09:26 AM..
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      12-22-2018, 10:26 AM   #4
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Quote:
Originally Posted by bgalakazam View Post
A few threads popped up recently. It's a legitimate issue and sucks. Here is one with photos:

2012 328i electric steering failure
https://f30.bimmerpost.com/forums/sh....php?t=1469927
Thank you for posting this, I did search for various things to try to find more info before making a thread also couldnt find it online anywhere.

Looks like im going to the dealer next week.
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      12-23-2018, 06:17 AM   #5
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I had the recall done about a month ago. As far as I am aware all they did was just swap out the bolts.
First I thought they just did a messy job and the rack housing looked like it was covered in grease or oil.
I think they must have also applied some corrosion protection.

Last edited by kingmonkey8; 12-23-2018 at 06:29 AM..
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      12-27-2018, 03:22 PM   #6
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Just got my letter too. 2014 328D
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      12-30-2018, 10:34 PM   #7
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Gotta get mine fixed this week, Im nervous my oil pump started wining too at 95k miles.. Car has had oil changes at 7k intervals with synth since new.. I think its just the noise that causes no issues. I dont have the chain chatter noises. Just a whine before it warms up, Other than that she rips nicely
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      12-30-2018, 11:06 PM   #8
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Quote:
Originally Posted by 3A53 View Post
Strange, I have a 13 328i 6MT too and I haven't received any letters and the NHTSA website says no recalls are open. Maybe it's regional like the Tacoma frame corrosion recall. My car spent it's first 3 years in NJ but now lives in the desert.
I wondered about that, too. I think my car is 100% desert rat.
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      12-30-2018, 11:26 PM   #9
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I just posted this in the other thread.

-----------

Interesting story about my experience around this recall/problem.

I've had my car a couple months now, and the first time I had it up on stands to do some installs, I took everything apart to just take a look and inspect everything. Everything looks awesome, except in this specific area. The recall just takes care of the bolts really, there are 3. They describe the issue as either the bolts can be eroded a bit or they are "loose" and need to be retorqued down to spec. It's literally like a 20 min visit once they get your car in there.*

Well low and behold I look at the area and 1 bolt is completely missing and there is a crack in the electric motor housing. I was freaking out since the car was immaculate other than this. No previous accidents, and definitely nothing to assume this type of issue. Called my local indy since they are friends to get their opinion. Thankfully they called to get the part numbers for a potential replacement and find out there is a recall out for this exact item. Called BMW and they explain what I just said, its normally just retightening or replacing those 3 bolts, simple recall. THANKFULLY the foreman was great and said everything would be covered, but I had to get an entire steering rack replacement. They had my car for over 4 weeks, and I was in a loaner.

Very fortunate this was out there. And then funny part is I get the same letter OP posted about a week before I get my car back, good times.
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      12-30-2018, 11:29 PM   #10
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Quote:
Originally Posted by sean2648 View Post
I just posted this in the other thread.

-----------

Interesting story about my experience around this recall/problem.

I've had my car a couple months now, and the first time I had it up on stands to do some installs, I took everything apart to just take a look and inspect everything. Everything looks awesome, except in this specific area. The recall just takes care of the bolts really, there are 3. They describe the issue as either the bolts can be eroded a bit or they are "loose" and need to be retorqued down to spec. It's literally like a 20 min visit once they get your car in there.*

Well low and behold I look at the area and 1 bolt is completely missing and there is a crack in the electric motor housing. I was freaking out since the car was immaculate other than this. No previous accidents, and definitely nothing to assume this type of issue. Called my local indy since they are friends to get their opinion. Thankfully they called to get the part numbers for a potential replacement and find out there is a recall out for this exact item. Called BMW and they explain what I just said, its normally just retightening or replacing those 3 bolts, simple recall. THANKFULLY the foreman was great and said everything would be covered, but I had to get an entire steering rack replacement. They had my car for over 4 weeks, and I was in a loaner.

Very fortunate this was out there. And then funny part is I get the same letter OP posted about a week before I get my car back, good times.
Glad no real issues occurred and will be glad to get mine taken care of as well, love this car.
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      01-10-2019, 01:31 PM   #11
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Quote:
Originally Posted by 3A53 View Post
I called bmw customer service and they told me to either pay for bolt replacement myself or petition the government to expand the recall.
Strange, They replaced mine no questions asked ... I mean I did get a letter stating I need this with my VIN #, Did you get the letter? Its just bolts and some grease of some sort. Now my noisy oil pump on the other hand....... Cant wait for that can of worms.
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      01-10-2019, 09:56 PM   #12
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Quote:
Originally Posted by 3A53 View Post
I didn't get a recall letter but I got a warranty extension letter. I have an elevated level of concern because my undercarriage is pretty corroded and I drive my car in some pretty remote places. Last week I was 300 miles from any BMW dealer.
Best of luck, It seems to be a minor recall but sounds like it would suck if it were to fail.
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