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      02-04-2019, 04:26 PM   #1
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EGR cooler recall

Has anyone had the recall performed on their vehicle for recall 18V755000?


The BMW dealership called me and told me the remedy is available and it's just a replacement of the o-ring that leaks, is this true?

Is it just an o-ring replacement for those who haven't had an intake melting/soot and coolant mixing issue? Thank you.


Updated on my 4/13/2018 post - I also attached the TSB to this post that shows only a o-ring replacement is required if you pass the EGR cooler inspection
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File Type: pdf RCRIT-18V755-1757.pdf (855.5 KB, 1603 views)

Last edited by 328iX; 04-14-2019 at 12:31 AM..
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      02-04-2019, 11:07 PM   #2
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It's a faulty batch of EGR coolers. Massive thread about it on the UK F30 board. Back log of parts on order slowly clearing. I stress, slowly. If your cooler is not suspected then everything else gets checked over anyway so in your case the cooler may be fine but the o-ring is to be replaced.
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      02-04-2019, 11:12 PM   #3
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Quote:
Originally Posted by Chelsea_Tractor View Post
It's a faulty batch of EGR coolers. Massive thread about it on the UK F30 board. Back log of parts on order slowly clearing. I stress, slowly. If your cooler is not suspected then everything else gets checked over anyway so in your case the cooler may be fine but the o-ring is to be replaced.
What was wrong in the design of the cooler? or what are they looking out for?

If everything is functioning properly, what o-ring is being replaced then?
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      02-05-2019, 01:13 AM   #4
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Quote:
Originally Posted by 328dX View Post
Quote:
Originally Posted by Chelsea_Tractor View Post
It's a faulty batch of EGR coolers. Massive thread about it on the UK F30 board. Back log of parts on order slowly clearing. I stress, slowly. If your cooler is not suspected then everything else gets checked over anyway so in your case the cooler may be fine but the o-ring is to be replaced.
What was wrong in the design of the cooler? or what are they looking out for?

If everything is functioning properly, what o-ring is being replaced then?
I don't think anyone has figured out what exactly the design flaw is. We need someone to get their hands on a faulty cooler and dissect it.

The EGR o-ring is not a suspect part in the recall. It's wear and tear so as part of a voluntary recall they have done you a favour. Some guys have had their EGR or o-ring replaced 3 times in 60,000 miles. It's the nature of the EGR - they can clog up / malfunction for various reasons.
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      02-06-2019, 05:27 PM   #5
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Quote:
Originally Posted by Chelsea_Tractor View Post
I don't think anyone has figured out what exactly the design flaw is. We need someone to get their hands on a faulty cooler and dissect it.

The EGR o-ring is not a suspect part in the recall. It's wear and tear so as part of a voluntary recall they have done you a favour. Some guys have had their EGR or o-ring replaced 3 times in 60,000 miles. It's the nature of the EGR - they can clog up / malfunction for various reasons.
The fault is allowing water based vapor into the exhaust manifold. Seems clear this is happening inside the egr cooler, where coolant crosses/passes through (cooling the exhaust gases).

Makes you wonder what steps are required by the manufacturer to retain compliance with the redesign of a diesel emissions component, as simple as it seems to actually redesign and produce that particular part with the resources they have.
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      02-06-2019, 06:20 PM   #6
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FWIW; BMW NA told me coolers should be available around beginning of Apr.
Ours has been sitting at the dealer since Dec with inspection of cooler confirming failure.
Aside from the obvious loss of coolant, it shows up as increasing sodium in engine oil analysis.
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      02-06-2019, 07:16 PM   #7
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So im gonna go ahead and assume an "o-ring replacement" is not the remedy for this issue.
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      02-07-2019, 02:30 AM   #8
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Quote:
Originally Posted by 328dX View Post
So im gonna go ahead and assume an "o-ring replacement" is not the remedy for this issue.
mine has the EGR on the shelf waiting for me at the local dealership, but now waiting on the intake manifold which is on order with no ETA and no stock in Germany. going in Tuesday to pressure test...using about 1L of water a week and that's doing maybe 150km
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      02-07-2019, 09:37 AM   #9
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Originally Posted by Beemn Milan View Post
mine has the EGR on the shelf waiting for me at the local dealership, but now waiting on the intake manifold which is on order with no ETA and no stock in Germany. going in Tuesday to pressure test...using about 1L of water a week and that's doing maybe 150km
Ah thatís not good. Iím at 51k miles/82k kms without issue so far. Whatíre you at ?
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      02-07-2019, 11:42 AM   #10
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Quote:
Originally Posted by 328dX View Post
Quote:
Originally Posted by Beemn Milan View Post
mine has the EGR on the shelf waiting for me at the local dealership, but now waiting on the intake manifold which is on order with no ETA and no stock in Germany. going in Tuesday to pressure test...using about 1L of water a week and that's doing maybe 150km
Ah that’s not good. I’m at 51k miles/82k kms without issue so far. What’re you at ?
Just on 100,000km...
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      02-07-2019, 04:13 PM   #11
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Quote:
Originally Posted by 328dX View Post
So im gonna go ahead and assume an "o-ring replacement" is not the remedy for this issue.
Correct. The letter I got said "Remedy not yet available". What they mean is all the parts are going to Europe where there far more cars that need fixing. A call to my dealer yesterday confirmed that the parts are still not available in the US. Watch you coolant level is the only real advice I can give.
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      02-07-2019, 05:35 PM   #12
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Quote:
Originally Posted by agentorange View Post
Correct. The letter I got said "Remedy not yet available". What they mean is all the parts are going to Europe where there far more cars that need fixing. A call to my dealer yesterday confirmed that the parts are still not available in the US. Watch you coolant level is the only real advice I can give.
Lookup the recall on BMW's website VIN checker, it shows remedy available. I'm just guessing parts aren't fully circulated yet.
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      02-07-2019, 06:02 PM   #13
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Quote:
Originally Posted by 328dX View Post
Lookup the recall on BMW's website VIN checker, it shows remedy available. I'm just guessing parts aren't fully circulated yet.
I just double checked and it still shows Remedy Unavailable (we have 2014 328dx sedan)
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      02-07-2019, 06:31 PM   #14
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I just double checked and it still shows Remedy Unavailable (we have 2014 328dx sedan)
I got a 2015 wagon but yeah shows available
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      02-07-2019, 10:45 PM   #15
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Quote:
Originally Posted by 328dX View Post
Lookup the recall on BMW's website VIN checker, it shows remedy available. I'm just guessing parts aren't fully circulated yet.
See attachment. I suspect they are going dealer by dealer, likely starting with those with most diesels or overall volume on the books.
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      02-08-2019, 11:17 AM   #16
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Originally Posted by 328dX View Post
I got a 2015 wagon but yeah shows available
I'm in CA too, but in the Bay Area. Shows unavailable for me.
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      02-08-2019, 11:36 AM   #17
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Originally Posted by FaRKle! View Post
I'm in CA too, but in the Bay Area. Shows unavailable for me.
Sadly it doesn't mean anything, i called my dealership and they see it's available but no parts, and no eta for parts other than the "o-ring" they tried telling me is the fix but i denied.
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      02-09-2019, 04:55 AM   #18
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I spoke to a friend who works for BMW Group NZ to see what the story is and he said the EGR cooler recall only just went live, for nz anyway...just checked my coolant and since I last filled the tank we've done 88km, and it's empty again..not looking good, unless we want to cook the motor
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      02-09-2019, 12:28 PM   #19
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Quote:
Originally Posted by Beemn Milan View Post
I spoke to a friend who works for BMW Group NZ to see what the story is and he said the EGR cooler recall only just went live, for nz anyway...just checked my coolant and since I last filled the tank we've done 88km, and it's empty again..not looking good, unless we want to cook the motor
Oh wow that's very excessive. Here if it's that severe you can drop it off at BMW and get a loaner until its fixed. I know people who dropped their car off months ago and have been waiting on the fix.
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      02-11-2019, 02:46 AM   #20
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318d N47D20C 2014/04 - checked at BMW - no repair or replace needed!
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      02-12-2019, 09:36 PM   #21
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Quote:
Originally Posted by 328dX View Post
Quote:
Originally Posted by Beemn Milan View Post
I spoke to a friend who works for BMW Group NZ to see what the story is and he said the EGR cooler recall only just went live, for nz anyway...just checked my coolant and since I last filled the tank we've done 88km, and it's empty again..not looking good, unless we want to cook the motor
Oh wow that's very excessive. Here if it's that severe you can drop it off at BMW and get a loaner until its fixed. I know people who dropped their car off months ago and have been waiting on the fix.
Just got the car back today. they had the car for a day and a half, they did a pressure test to confirm where the coolant was being lost, no surprise the EGR cooler. They replaced the EGR cooler as per the recall, replaced the intake manifold as per the recall but didn't do the airbag..win win lose
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      02-12-2019, 09:41 PM   #22
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it does not make sense to me that some are warranted and others are not.
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