Dealership won't install getbmwparts.com or eBay parts!

thatBimmerBloke · 04-11-2019, 02:30 PM

I spoke with my SA today and told him I'm getting an exhaust from getbmwparts.com and would like them to install it, told him that it's from an authorized BMW dealer selling it online and he said, "we won't install any parts that aren't purchased through us", it just sounds ridiculous, they sell it for $1350 and I can get it for $1050 from getbmparts and only $850 from a BMW dealer selling it on eBay.
The indy shop in my area said they'd install it for $100. So should I go ahead with the indy shop install? Will the exhaust lead to any car malfunction that will void my warranty? I'm not worried about the warranty of the exhaust itself. My car still has 3 years of warranty left

ronanz · 04-11-2019, 02:34 PM

Quote:

Originally Posted by thatBimmerBloke

I spoke with my SA today and told him I'm getting an exhaust from getbmwparts.com and would like them to install it, told him that it's from an authorized BMW dealer selling it online and he said, "we won't install any parts that aren't purchased through us", it just sounds ridiculous, they sell it for $1350 and I can get it for $1050 from getbmparts and only $850 from a BMW dealer selling it on eBay.
The indy shop in my area said they'd install it for $100. So should I go ahead with the indy shop install? Will the exhaust lead to any car malfunction that will void my warranty? I'm not worried about the warranty of the exhaust itself. My car still has 3 years of warranty left

You’re fine....take it to the Indy 100%

.

mlev · 04-11-2019, 02:39 PM

I wouldn't even consider wasting the money on taking it to the dealership...it's just a simple muffler install for an indy, cut off the old one and clamp new on (+valve replug)

Munchi435i · 04-11-2019, 04:05 PM

I did the install and just had to purchase a exhaust cutter tool or you can rent one!!

Cost was like $60 or something like that and its really not difficult to do at all!!

thatBimmerBloke · 04-11-2019, 04:16 PM

Quote:

Originally Posted by ronanz

You’re fine....take it to the Indy 100%

.

Quote:

Originally Posted by mlev

I wouldn't even consider wasting the money on taking it to the dealership...it's just a simple muffler install for an indy, cut off the old one and clamp new on (+valve replug)

Quote:

Originally Posted by Munchi435i

I did the install and just had to purchase a exhaust cutter tool or you can rent one!!

Cost was like $60 or something like that and its really not difficult to do at all!!

I just ordered it from a BMW dealer on eBay for $850, will get it installed from an indy shop for $75-$100

I was just worried about the car warranty, I asked the SA about it, he said it might void my car warranty if it leads to any car malfunction but the worst that could go wrong is the exhaust itself will break so that should not void the warranty

XutvJet · 04-11-2019, 04:24 PM

It's really not surprising that the dealership won't install another parties parts, even if they are Genuine BMW. It's a financial and warranty thing. Most dealers will price match.

As for an exhaust install, my God, do it yourself. It's crazy easy.

An OEM exhaust won't void your warranty at all, BUT it will not be covered by your factory warranty. It will only be covered by the 1 year parts warranty from BMW.

Cherry2.0 · 04-11-2019, 04:26 PM

I understand why the dealership won't because they can't confirm whether or not the part is genuine or even in satisfactory condition.

If you brought your own steak to a steakhouse, would you expect the chef to cook it for you?

BeerHerder · 04-11-2019, 04:44 PM

Quote:

Originally Posted by thatBimmerBloke

I spoke with my SA today and told him I'm getting an exhaust from getbmwparts.com and would like them to install it, told him that it's from an authorized BMW dealer selling it online and he said, "we won't install any parts that aren't purchased through us", it just sounds ridiculous, they sell it for $1350 and I can get it for $1050 from getbmparts and only $850 from a BMW dealer selling it on eBay.
The indy shop in my area said they'd install it for $100. So should I go ahead with the indy shop install? Will the exhaust lead to any car malfunction that will void my warranty? I'm not worried about the warranty of the exhaust itself. My car still has 3 years of warranty left

Link for ebay part?

thatBimmerBloke · 04-11-2019, 04:49 PM

Quote:

Originally Posted by BeerHerder

Link for ebay part?

https://www.ebay.com/itm/282243344552
It's BMW of Chattanooga in Tennessee. I spoke with a guy named Mathew and he explained to me why they are selling it cheap, they get to buy from BMW NA at a lower cost if they fulfill a certain quota of selling the item which has been working for them through eBay, even said if there's any defect down the road I can return it to them.

UPDATE: Chattanooga canceled my order when I requested them to check for any damage before shipping after I saw a review stating his exhaust seemed old with dings and lots of scratches. They said I expect too much and it gets damaged during shipping

Ended up buying it through Bryan Keller from Sun Motors BMW PA for $900 shipped (bkeller@sunmotorcars.com), exhaust arrived today and it's perfect, no scratches or anything.

BeerHerder · 04-11-2019, 04:56 PM

Quote:

Originally Posted by thatBimmerBloke

https://www.ebay.com/itm/282243344552
It's BMW of Chattanooga in Tennessee. I spoke with a guy named Mathew and he explained to me why they are selling it cheap, they get to buy from BMW NA at a lower cost if they fulfill a certain quota of selling the item which has been working for them through eBay, even said if there's any defect down the road I can return it to them.

Thanks!

But damn those carbon fiber tips are expensive... whew. Almost $600 for the pair.

thatBimmerBloke · 04-11-2019, 04:59 PM

Quote:

Originally Posted by XutvJet

It's really not surprising that the dealership won't install another parties parts, even if they are Genuine BMW. It's a financial and warranty thing. Most dealers will price match.

As for an exhaust install, my God, do it yourself. It's crazy easy.

An OEM exhaust won't void your warranty at all, BUT it will not be covered by your factory warranty. It will only be covered by the 1 year parts warranty from BMW.

Quote:

Originally Posted by Cherry2.0

I understand why the dealership won't because they can't confirm whether or not the part is genuine or even in satisfactory condition.

If you brought your own steak to a steakhouse, would you expect the chef to cook it for you?

I get that now, I overreacted a bit, I was thinking more like first they will sell it at MSRP when I Can buy it so much cheaper online and secondly they will charge me for a couple of hours when I'm sure they can do it in 30 minutes

Quote:

Originally Posted by BeerHerder

Thanks!

But damn those carbon fiber tips are expensive... whew. Almost $600 for the pair.

I'll most probably just use my stock black tips. I don't like the protruding chrome bit of the CF tips, would've been better if that part was also black. Also paying $600 for it just doesn't feel right.

BeerHerder · 04-11-2019, 04:59 PM

So, follow up question for anyone that can answer... is the M exhaust just the small rear axle back muffler, or do you need the mid pipe as well? And is it mostly sound, or is there performance gain to be had? On my old CTS, I did a full Borla cat-back.

thatBimmerBloke · 04-11-2019, 05:02 PM

Quote:

Originally Posted by BeerHerder

So, follow up question for anyone that can answer... is the M exhaust just the small rear axle back muffler, or do you need the mid pipe as well? And is it mostly sound, or is there performance gain to be had? On my old CTS, I did a full Borla cat-back.

Yes, you don't need the mid pipe, there is a small ding/dimple in your stock pipe where it needs to be cut to attach MPE using the provided clamp. Also no performance gain, just the sound.

learntocode · 04-11-2019, 05:29 PM

OP how did the install go and share pics!

learntocode · 04-11-2019, 05:33 PM

Quote:

Originally Posted by Cherry2.0

I understand why the dealership won't because they can't confirm whether or not the part is genuine or even in satisfactory condition.

If you brought your own steak to a steakhouse, would you expect the chef to cook it for you?

I bring my own tea to a restaurant and they don't mind brewing it.

wdeerfield · 04-11-2019, 05:55 PM

Quote:

Originally Posted by Cherry2.0

I understand why the dealership won't because they can't confirm whether or not the part is genuine or even in satisfactory condition.

If you brought your own steak to a steakhouse, would you expect the chef to cook it for you?

Many shops allow you to bring your own parts. Apparently this one does not. But an axleback exhaust is one you can diy

Cherry2.0 · 04-11-2019, 05:59 PM

Quote:

Originally Posted by wdeerfield

Quote:

Originally Posted by Cherry2.0

I understand why the dealership won't because they can't confirm whether or not the part is genuine or even in satisfactory condition.

If you brought your own steak to a steakhouse, would you expect the chef to cook it for you?

Many shops allow you to bring your own parts. Apparently this one does not. But an axleback exhaust is one you can diy

Yes, it is easy to DIY and yes some other shops might do the work as the OP indicated. I was giving a reason why some shops won't do the work. Also, even though it is easy to install, some people don't have a place to do the work such as apartment complexes. Some complexes do not allow for any vehicle maintenance. Heck, some HOAs won't allow it unless the vehicle is completely in the garage and the garage door is closed. Hopefully the OP got it installed and are happy with the result.

BeerHerder · 04-11-2019, 06:04 PM

Quote:

Originally Posted by learntocode

I bring my own tea to a restaurant and they don't mind brewing it.

Paying someone to do a service is different than bringing your own food in to a restaurant and expecting them to cook it for you.

dougt.ah3 · 04-11-2019, 06:29 PM

My local BMW dealership will install genuine BMW parts purchased elsewhere and use any compatible fluid provided. However, they will not price match nor install any aftermarket parts as they are concerned with proper fitment and do not want to go down that rabbit hole.

mlev · 04-12-2019, 12:21 AM

Quote:

Originally Posted by BeerHerder

Quote:

Originally Posted by thatBimmerBloke

https://www.ebay.com/itm/282243344552
It's BMW of Chattanooga in Tennessee. I spoke with a guy named Mathew and he explained to me why they are selling it cheap, they get to buy from BMW NA at a lower cost if they fulfill a certain quota of selling the item which has been working for them through eBay, even said if there's any defect down the road I can return it to them.

Thanks!

But damn those carbon fiber tips are expensive... whew. Almost $600 for the pair.

FYI, I can recommend the CF replica tips from Aliexpress, mine have held up very well and look great paired with my MPE. I could not justify the OEM price of those tips.

thatBimmerBloke · 04-12-2019, 09:28 AM

Quote:

Originally Posted by learntocode

OP how did the install go and share pics!

It is getting shipped to me today, will probably get it installed next week, will post pictures but I don't think it will look any different, I'll try to use my black OEM tips

On a side note are you learning to code as in for development or just the BMW coding for options? Just curious, I'm a software engineer

Quote:

Originally Posted by Cherry2.0

Yes, it is easy to DIY and yes some other shops might do the work as the OP indicated. I was giving a reason why some shops won't do the work. Also, even though it is easy to install, some people don't have a place to do the work such as apartment complexes. Some complexes do not allow for any vehicle maintenance. Heck, some HOAs won't allow it unless the vehicle is completely in the garage and the garage door is closed. Hopefully the OP got it installed and are happy with the result.

I share my garage with someone living in the building, it's small and barely any light in there, plus I've got no tools like a jack & jack stand otherwise it is a simple DIY.

Quote:

Originally Posted by dougt.ah3

My local BMW dealership will install genuine BMW parts purchased elsewhere and use any compatible fluid provided. However, they will not price match nor install any aftermarket parts as they are concerned with proper fitment and do not want to go down that rabbit hole.

They like to have it all, overcharge you for parts and then charge you extra time for labor also. They first quoted me $750 for MPPK install, the SA ordered it for me when I was just asking about it and never told him to order it for me, I told him I will not be installing it for now as it's winter and now I'm thinking if 35hp is worth $1800($1400 + $400), leaning towards not getting it.

Quote:

Originally Posted by mlev

FYI, I can recommend the CF replica tips from Aliexpress, mine have held up very well and look great paired with my MPE. I could not justify the OEM price of those tips.

Link please?

There are so many sellers and options, we never know which one is selling the good stuff. Got a bad fitting CF mirror cap replacement last time, was able to send it back and get a full refund.

learntocode · 04-12-2019, 09:59 AM

Like others have said, if your local dealership won't perform the install, find a good independent muffler shop that could install the MPE. If confident, this could be done in your own garage/space. Plenty of DIY guides and videos out there. Either way, you really got a great deal for brand new MPE for $850 shipped. Oh yeah, I didn't study CS or anything of that sort, just doing my own coding for options because I didn't think worth paying an application coding via smartphone/bluetooth & adapter.

04-11-2019, 02:30 PM	#1
thatBimmerBloke Major 873 Rep 1,079 Posts Drives: None Join Date: Aug 2018 Location: Midwest iTrader: (5)	Dealership won't install getbmwparts.com or eBay parts! I spoke with my SA today and told him I'm getting an exhaust from getbmwparts.com and would like them to install it, told him that it's from an authorized BMW dealer selling it online and he said, "we won't install any parts that aren't purchased through us", it just sounds ridiculous, they sell it for $1350 and I can get it for $1050 from getbmparts and only $850 from a BMW dealer selling it on eBay. The indy shop in my area said they'd install it for $100. So should I go ahead with the indy shop install? Will the exhaust lead to any car malfunction that will void my warranty? I'm not worried about the warranty of the exhaust itself. My car still has 3 years of warranty left
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04-11-2019, 02:39 PM	#3
mlev Lieutenant 370 Rep 552 Posts Drives: 2022 Tesla Model Y Performance Join Date: Mar 2017 Location: Los Angeles iTrader: (4)	I wouldn't even consider wasting the money on taking it to the dealership...it's just a simple muffler install for an indy, cut off the old one and clamp new on (+valve replug)
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04-11-2019, 04:05 PM	#4
Munchi435i Major 485 Rep 1,105 Posts Drives: 2014 Alpine White 435i M-sport Join Date: Jun 2017 Location: Orlando FL iTrader: (0)	I did the install and just had to purchase a exhaust cutter tool or you can rent one!! Cost was like $60 or something like that and its really not difficult to do at all!! __________________ 435i M-Sport \| Pure Stage 2 Turbo \| MHD Tune \| XHP Stage 3 \| Wagner Comp Evo 2 \| MPE \| Evolution Racewerks CP/DP/TIC \| M-LSD \| XDI-35 \|
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04-11-2019, 04:24 PM	#6
XutvJet Major General 5554 Rep 5,372 Posts Drives: 2011 Cayman Base, 2016 M235 Join Date: Mar 2016 Location: Kansas City iTrader: (-1)	It's really not surprising that the dealership won't install another parties parts, even if they are Genuine BMW. It's a financial and warranty thing. Most dealers will price match. As for an exhaust install, my God, do it yourself. It's crazy easy. An OEM exhaust won't void your warranty at all, BUT it will not be covered by your factory warranty. It will only be covered by the 1 year parts warranty from BMW. __________________ The forest was shrinking, but the Trees kept voting for the Axe, for the Axe was clever and convinced the Trees that because his handle was made of wood, he was one of them.
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04-11-2019, 04:26 PM	#7
Cherry2.0 Private 78 Rep 89 Posts Drives: 2015 328xi Join Date: Jan 2019 Location: Colorado iTrader: (0)	I understand why the dealership won't because they can't confirm whether or not the part is genuine or even in satisfactory condition. If you brought your own steak to a steakhouse, would you expect the chef to cook it for you?
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04-11-2019, 04:59 PM	#12
BeerHerder Lieutenant 251 Rep 426 Posts Drives: F30 335, G01 X3, Victory Vegas Join Date: Mar 2019 Location: IL iTrader: (1)	So, follow up question for anyone that can answer... is the M exhaust just the small rear axle back muffler, or do you need the mid pipe as well? And is it mostly sound, or is there performance gain to be had? On my old CTS, I did a full Borla cat-back. __________________ Glacier Silver Metallic 335i X-Drive - Can't leave well enough alone... Fabspeed DP, Wagner Evo Comp II IC, ER CP, BM3 Stage 2 93 OTS, Bimmertech Amp (more to come... always more) Graphite Metallic X3 (nothing yet, but... you know)
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04-11-2019, 05:29 PM	#14
learntocode Second Lieutenant 54 Rep 243 Posts Drives: BMW Join Date: Mar 2019 Location: NA iTrader: (4)	OP how did the install go and share pics!
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04-11-2019, 06:29 PM	#19
dougt.ah3 Private First Class 137 Rep 139 Posts Drives: AH3 Msport; F150 XLT Join Date: Dec 2009 Location: Utah iTrader: (0)	My local BMW dealership will install genuine BMW parts purchased elsewhere and use any compatible fluid provided. However, they will not price match nor install any aftermarket parts as they are concerned with proper fitment and do not want to go down that rabbit hole. __________________ 2013 Active Hybrid 3 \| M Sport \| Alpine White \| Coral Red \| BM3 Stage 2 \| ER FMIC \| FabSpeed Catted DP \| ER CP \| 2016 F150 2021 RnineT 2022 K1600B
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04-12-2019, 09:59 AM	#22
learntocode Second Lieutenant 54 Rep 243 Posts Drives: BMW Join Date: Mar 2019 Location: NA iTrader: (4)	Like others have said, if your local dealership won't perform the install, find a good independent muffler shop that could install the MPE. If confident, this could be done in your own garage/space. Plenty of DIY guides and videos out there. Either way, you really got a great deal for brand new MPE for $850 shipped. Oh yeah, I didn't study CS or anything of that sort, just doing my own coding for options because I didn't think worth paying an application coding via smartphone/bluetooth & adapter.
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